Reviews
Excellent service from Tommy!!
I came to Bommarito Toyota for a used Toyota Corolla. I looked on their website and they had a few cars to choose from so I made my way across the river. When we walked in the door we were cheerfully greeted by Tommy. We told him what we were coming in for and he was not pushy at all. We talked about pricing and he brought a car around that was in our price range and it was the one I ended up buying. It was late in the evening and they were still calm and patient with us. He was great over all, not pushy, explained everything and it was such a smooth process. I would definitely recommend this dealership and Tommy to anyone looking for a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchaser of a new Toyota Truck
They were very professional. We told them what we wanted, what we could pay for and they delivered. The financing seemed to take the longest, but in the end, they set us up with a payment that fit our budget. Cody was great, he was a rock of encouragement, he kept assuring us that it would work for the best.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi Dennis, Thank you for choosing Bommarito Toyota! We’re happy to hear that Cody was able to set you up with the truck you wanted. Please don’t hesitate to reach out with any future automotive needs.
Great experience
James Ochs was an excellent salesman who worked hard to give me a deal that worked with my budget!! I will recommend this dealership to anyone. The process was pretty smooth. All my questions and concerns were answered properly and we were out with a new vehicle the next day ! No pressure on the customers. Large Inventory of vehicles to choose from. Its was great working with these guys to get my new car out with me !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
very helpful love my new toyota camry
tesha went all out to help me get the car of my dream ,Dave help me the paperwork he explain everything so well thank him to
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’re happy to hear that you enjoyed your car shopping experience at Bommarito Toyota. Enjoy your vehicle!
Unpleasant
my son's first car buying experience was a disaster. sorry car he liked 2012 Corolla and had cosmetic issues honest salesperson promised they would fix dents and scratches and said other than that the car was fine. gave copy of Carfax to son who purchased car a few days later after waiting for cosmetic repairs. he bought the car even though cosmetic repairs were not done. Drove it off the lot and in less than two hours experienced many electronic problems. VIN number was run by family friend and it was discovered that Carfax was wrong. Car had been in two accidents. Returned car to Bommarito. Salesperson's nonchalant attitude did not help. sales manager promised 2014 Corolla at similar price of 2012. That was not the case. Note is higher. I tried to encourage my son to go to a different dealership but he was excited about new car and wanted to continue where he started because he didn't want to be denied financing somewhere else. the 2014 had dirty car mats in the trunk and salesperson promised new mats. However they were not given and my son was told later they would cost over $100. I purchased a Bommarito Mazda in the past and I know the Bommarito name normally represents quality. however this experience was terrible. I would not recommend Bommarito Toyota to anyone at this time. Hopefully things will improve and the Bommarito quality and good name will be seen at this location in the future. I don't know if the staff are former Clay Cooley employees but they are certainly are giving Bommarito a bad name.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
We’re sorry to hear about your son’s experience with his Toyota Corolla. Our priority is always to provide our customers with reliable and safe vehicles. We’d like the opportunity to discuss your experience with you and your son. You can reach Todd Ogle, our pre-owned sales manager, at 314-731-0911.
Service Worth A Smile
On my second attempt at this dealership, I was given the service every customer should always receive. Tesha was very knowledgeable, courteous and friendly in assisting me in purchasing the automobile I was looking for. If I believed in cloning I would say clone her and put one over the service department. It was great to be able to shop at the nearest Toyota dealership and finally get that service I deserve and with a friendly face. Normally I wouldn't take the time to do a lengthy survey but you are well worth it! Thanks again Tesha
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Car not ready to take out of DEALER. Paperwork to take, BAD
Here are the problems: 1. Warning tire lite was on because dealer did not put enough air in tires, and I had to go to Jiffy Lube next to the dealer (Tires had to have 30 LB air and had under 30). Told the dealer before I leave the LOT and they ignored me. 2. License Plate was put on with one screw. It is falling off any time. 3. The financial guy who was to give me my paper work, said his system does not print it so he gave m NON of his paper (except BUYWE's order). I can not get my license plate now until he mails it to me. He said three weeks before I get it. This is amazing. Very irresponsible staff. I am extremely disappointed in this dealership and I want them to contact me ASAP and make me satisfied with this deal. Thanks again, Fred Jabbari.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
Hi Fred, We’re sorry to hear that you were dissatisfied with your experience at our dealership and we’d like the opportunity to discuss it with you directly. You can reach our sales manager, Craig Schnaak at 314-731-0911.
Service with a Smile
On my second attempt at this dealership, I was given the service every customer should always receive. Tesha was very knowledgeable, courteous and friendly in assisting me in purchasing the automobile I was looking for. If I believed in cloning I would say clone her and put one over the service department. It was great to be able to shop at the nearest Toyota dealership and finally get that service I deserve and with a friendly face. Normally I wouldn't take the time to do a lengthy survey but you are well worth it! Thanks again Tesha
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi Deborah, We’re happy to hear that you had a positive experience with Tesha! If we could, we’d clone her too. Enjoy your vehicle!
Very Helpful
Tommy was really helpful and friendly and helped me find the best car that would fit me , I would definitely recommend him to my family and friends
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
AMAZING EXPERIENCE!!!!
I am very satisfied with my experience at bommarito with Tommy being my salesman he was great and very knowledgeable about the cars I looked at.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
