Skip to main content

Land Rover Mt. Kisco

(373 reviews)

Reviews

(373 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

best service dept ever Doug is great! will return for yearly service and any more recalls

best service dept ever Doug is great! will return for yearly service and any more recalls

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Show full review

Land Rover does a great job with the scheduled service. My service advisor, Douglas, is fantastic. Douglas kept me updated on the status of the service and made sure my car was ready when I came in to pick it up.

Land Rover does a great job with the scheduled service. My service advisor, Douglas, is fantastic. Douglas kept me updated on the status of the service and made sure my car was ready when I came in to pick it up.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Keith, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Show full review

Terrific experience at LR Mt. Kisco. Spencer was excellent along with support from Anthony, Eric and Don. The experience is differentiated greatly from a recent transaction I had with a different dealership that was just not up to par. Very happy customer!

Terrific experience at LR Mt. Kisco. Spencer was excellent along with support from Anthony, Eric and Don. The experience is differentiated greatly from a recent transaction I had with a different dealership that was just not up to par. Very happy customer!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Land Rover Mt. Kisco. Don't hesitate to call us if you ever need anything. Be safe on the road!

Show full review

The sales manager was very responsive and followed up on all items. He located a vehicle meeting our criteria. Despite delays in the delivery, we were able to quickly close.

The sales manager was very responsive and followed up on all items. He located a vehicle meeting our criteria. Despite delays in the delivery, we were able to quickly close.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Show full review

Service Advisor responsiveness could be much better than the hours you have to wait better contacts.

Service Advisor responsiveness could be much better than the hours you have to wait better contacts.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to address your concerns. Please reach out to us directly at (914) 614-0886 when you have a chance. Thank you, and we look forward to hearing from you.

Show full review

Donny Rodriguez and Erik Pina were a pleasure to work with - the best of all and we have purchased many new cars

Donny Rodriguez and Erik Pina were a pleasure to work with - the best of all and we have purchased many new cars

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Land Rover Mt. Kisco. Please don't hesitate to reach out if there's anything additional we can do for you.

Show full review

Spencer and Jennifer made everything smooth and easy. I would highly recommend this dealership as they are efficient, professional, and truly outstanding.

Spencer and Jennifer made everything smooth and easy. I would highly recommend this dealership as they are efficient, professional, and truly outstanding.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your praise and kind comments about our team. If you ever need help, just give us a call. Happy motoring!

Show full review

We had a fantastic experience with the crew at Land Rover. They were knowledgeable, easy to work with and delivered the Rover quickly. I'd definitely use them again, especially Jennifer Artzt the sale sperson we worked with.

We had a fantastic experience with the crew at Land Rover. They were knowledgeable, easy to work with and delivered the Rover quickly. I'd definitely use them again, especially Jennifer Artzt the sale sperson we worked with.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind words and this wonderful review! Don't hesitate to call us if you ever need anything. Be safe on the road!

Show full review

We were very satisfied with our recent service experience at Land Rover Mt Kisco. George was a diligent and knowledgeable service rep who was proactive in keeping us apprised of our issues and options.

We were very satisfied with our recent service experience at Land Rover Mt Kisco. George was a diligent and knowledgeable service rep who was proactive in keeping us apprised of our issues and options.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

HI James, we're happy you found our staff to be so supportive during your experience here at Land Rover Mt. Kisco. If you ever need help, just give us a call. Happy motoring!

Show full review

Service at Mt. Kisco Land Rover was excellent. Special thanks to George for his attention to my specific issues.

Service at Mt. Kisco Land Rover was excellent. Special thanks to George for his attention to my specific issues.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Mt. Kisco! We look forward to your next visit! Take care!

Show full review
See all 373 reviews