Reviews
I thinks is one of the best dealers around CT and NY.
I thinks is one of the best dealers around CT and NY. From sales people like Tyler to service people Jeffrey offers out of this planet customer service.the best!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
It’s wonderful experience and will go soon for next
It’s wonderful experience and will go soon for next purchase , very happy with dealing!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jay, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Responsive, easy to deal with, polite Would definitely
Responsive, easy to deal with, polite Would definitely go there again in case of emergency and for maintenance
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
The majority of staff is friendly.
The majority of staff is friendly. However the mechanics are terrible. Twice I brought my car in for work and twice I had to return because it was not done correctly. They also missed a coolant leak, when I specifically ask for that to be checked. The leak was discovered at the Manhattan dealership a few weeks later. The hood which twice I brought there to be fixed still takes multiple attempts to close correctly. At this point I give up.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we are deeply disappointed by your experience at Land Rover Mt. Kisco. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (914) 614-0886 -- we hope to hear from you soon.
I called and spoke to a General manager, who advised me that they will fix my issue. He said that he will have someone in the service department call me in a day or two to schedule an appointment to bring my car in and properly fix the issue. Well three weeks later and no phone call, shows me all I need to know about this dealership. While driving on the interstate my hood pops open. It took me 15 minutes to close the hood. I drove straight to MT Cisco Land Rover dealership to either fix the issue or refund of my money. If you have an issue with your Range Rover I strongly encourage everyone to go to another service location this one is HORRIBLE.
Would not go anywhere else!
Would not go anywhere else! Customer service is a 10/10! Jeffrey in particular is very attentive to detail/responsive to questions. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
Always clean, friendly, timely and helpful.
Always clean, friendly, timely and helpful. Don't force me to write more words now
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
I’ve been leasing cars for the past 16 years this time it
I’ve been leasing cars for the past 16 years this time it was the best, Jennifer, Artzt was excellent and understanding she went through every detail of purchasing the car. She’s a hard worker and very understanding.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your praise and kind comments about our team. Feel free to stop by if you ever need any more help.
Beware
Dealership is not honest. They bait and switch. Promise and don’t deliver. Beware they’re not truthful or honest with the facts. You will be disappointed with the results
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Mike, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (914) 922-0196. We'd appreciate the chance to make your experience a positive one.
I've now had multiple great experiences with Jay and
I've now had multiple great experiences with Jay and Jeffrey at the Mount Kisco location. Easily my best team experience in the 10 years I've owned a RR. Consistently going over and beyond with communication, detailing, and loaners as my car gets worked on. 10 out of 10!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Rich, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Mt. Kisco! Drive safe, and we'll see you on the road.
My car was taken in for service and handled so well,
My car was taken in for service and handled so well, especially that I had multiple things I wanted looked at. Jeffrey was so helpful and went above and beyond to ensure everything was in place.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Selias, we're happy you found our staff to be so supportive during your experience here at Land Rover Mt. Kisco. We hope to be of service to you again in the future. Best wishes, Land Rover Mt. Kisco