Auto Star USA

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
6 lifetime reviews.
  • 1.0 out of 5
    February 12, 2021

    Took my car to this place because I was losing coolant. I had explained that I had fixed the radiator. Larry then took it upon himself to replace the... radiator without even doing an inspection of the vehicle. Shame on me for not demanding to see the leak. The new radiator solved nothing. $500 For a year I just added coolant. Then a water pump went out. I was quoted $350 to replace it and I was charged $545. Then 3 months later I took the car in to have the head gaskets changed. It took 33 days to get my vehicle back. The day after getting the vehicle back the service engine lights came on. Now after driving the car a week coolant is escaping from the engine block. The cover to the EGR valve was found behind the battery. The thermostat was put back in with a ripped gasket. A few screws were found by the battery as well.. They also wanted to charge me for parts I supplied. The car is screwed up after $1900 bucks! It is not repaired and is now leaking externally. Small claims court is always an option. So, you want to try your luck with these guys? Good luck!

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    January 8, 2020

    I was referred to Larry for service on my wife's BMW. He met all my expectations as a very capable mechanic. He was personable and honest. The costs were... very reasonable. A hard job that was well done. Thank you Larry.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • April 6, 2017

    David was amazing when it came to approval and getting everything done!! Never felt more confident about buying anything with him by my side!! Thank you... auto star

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much Andrea for the amazing review. We are excited to get you the car you wanted, and we know you will enjoy that for many years down the... road. Welcome to the Auto Star Family.

  • 5.0 out of 5
    February 27, 2018

    David was really wonderful to work with. He made the process comfortable, smooth and quick. I had little time to shop for a car and had just totaled... my other one, so I was feeling the stress. He helped tremendously in making the experience feel safe and easy flowing.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 26, 2017

    David made our experience so easy and painless. After buying 10 cars in my life, I can honestly say I was so impressed and I was somewhat stunned it... wasn't more difficult! They have been great, and gave us a great deal. I know we'll be using them for mechanics also¿

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    November 9, 2016

    I have been going to Larry and Walid for 15 years getting my vehicles fixed through them. They are completely honest and their prices are amazing. I have... never had an issue with my vehicles or my family's vehicles getting repaired for them. I was excited that they finally opened their own place and now they sell cars also. I would not think twice about any car on their lot, those guys actually take pride in what they do. Needless to say, I just purchased a 2011 Toyota Camry from them and I'm sure this car will last forever. I will be sending everyone your way guys!!!!!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the kind words. We are glad that we have had you as a customer and friend for many years. Welcome to the Auto Star Family.