Reviews
Customer service personnel
Person in customer service was very much concerned about car took care of it. Could tell he liked working with people and liked his job.Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Raymond, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Elgin Chrysler Dodge Jeep Ram Team
Great experience with Eddie Chacon! He put me in the car...
Great experience with Eddie Chacon! He put me in the car of my dreams thank you to him and the management! Very happy customer today! Thanks a lot!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great review! We're glad to have Eddie on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Elgin Chrysler Dodge Jeep Ram Team
service without the smell
I was completely satisfied directions understood, feedback given was helpful and the wait wasn't long in the comfort of a clean mostly quite visitor center
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Elgin Chrysler Dodge Jeep Ram Team
Fast service
Great service friendly and helpful. Have been a customer for many years and they treat you right. Would recommend to anyone
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Elgin Chrysler Dodge Jeep Ram Team
Nice sales people.
Low key.. work to accommodate. Dean has been a pleasure in the past to work with. Other family member have been comfortable buying vehicles from here also.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Elgin Chrysler Dodge Jeep Ram Team
Great service
They were really helpful! I really like customer service ! They make you feel like a Family. They always there for me to fix my car thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Elgin Chrysler Dodge Jeep Ram Team
Great service
Very good customer service and very knowledgeable staff as well as honest and upfront with proper required repairs or needed services thanks again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate the kind words, Terrence. We look forward to seeing you again in the future! Best, Elgin Chrysler Dodge Jeep Ram Team
Good service
They gave me a ride home after I dropped off the SUV and they had the SUV repaired in three days.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Elgin Chrysler Dodge Jeep Ram Team
New Pacifica needed Windshield
Friendly, good work. Took care of me. Windshield was chipped and pitted on new vehicle. No problem getting it replaced.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this amazing review, Jerold! We really appreciate your business. Best, Elgin Chrysler Dodge Jeep Ram Team
Outstanding service
Great service on car, Rachel kept me well-informed throughout the whole experience, explained every detail to me, and gave me a loaner car. Rachel even helped brush the snow off my car when I went to pick it up. She went above and beyond on service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Elgin Chrysler Dodge Jeep Ram Team