Surfside Auto Company

3.7 out of 5 3.7

Reviews

3.7 out of 5 3.7
16 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    February 20, 2019

    My temporary plates are about to expire, and these people have not contacted me back at all after I asked them about a week before my plates expiration... date where they were at with getting the plates. Also, I was absolutely certain that we had agreed on 4400 for the car because I even asked, and the person who helped me said she was going to contact her boss, as in, she was going to check and she said that it didn’t look like it was going to be a problem, which was an affirmative for me to pay 4400, come back to find out that the person said, “Oh, no, it was still for 4500” which severely pissed me off because she made no mention about not being able to do the 4400 that we had seemed to make a deal on, and just, god, just bad. Do not come here for any deals and not even for a car, because my car has broken down several times already and they refuse to cooperate and take no ownerships of the fault.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 11, 2019

    I enjoyed the car buying experience. Easy going and easy to talk to. I will recommend this dealership to others I know. It was a pleasure to buy a car... from them.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 27, 2018

    Mileage on the dash when I changed the oil 146,660. Actual mileage on truck was 146,210 when I bought it. Oil and filters do not get this nasty in 450... miles. I have the pictures to prove it. So their website statement that the truck had "just been serviced" is Bullcrap. On top of that, Before I test drove the truck, I noticed the tires all looked awful low. So they drove it a couple blocks up the street to their Supposed, Diesel shop. Took the kid freaking forever. Got back, and VISUALLY the tires looked fine. Once I got it home, I found out that the truck had (1) 10 ply 80 psi tire on the front, and the other (5) were 8ply 44 psi tires that should NEVER have been put on this truck (2010 F350 Super duty Diesel Dually). Then I found out they had OVER INFLATED the 44 psi tires to 62 PSI! And there is NO doubt in my mind the reason they did it was FACT that the Inner needle valve in the stem on the passenger side was GONE. Nothing there. And the Driver side, the wheels were not lined up properly so it was physically impossible to get to the stem without removing the outer wheel. The needle valve in that one was screwed halfway out. So these folks sent us down the road with (2) 100% flat inner wheels, and DANGEROUSLY Over Inflated 8 plys for a 3 hour drive home. On the drive home I found out the truck had the Ford Death Wobble from Hades. If it would have happened during my test drive, I would have walked away right there. I ended up sinking another 4 grand into the front end suspension and tires. Then the final cherry on the cake, I bought the truck June 20. Today is July 27. I have been promised 4 TIMES that the Title would be sent out. I'm still waiting. They originally transferred my NC tags for a temporary 30 days. Then they ended up sending me VA temporary tags when that ran out. Then I get a letter from the NCDMV saying I have a lapse in Liability Insurance Coverage. So now I get to go straighten that whole mess out. All because this is the SORRIEST Car Lot I have ever had the misfortune of walking into. Run very fast and far away from here. You have been warned.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 3, 2018

    Was in the market for a new truck and Toni offered me a great price and I was on the road in no time! 10/10 would definitely buy from them again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 7, 2018

    Had a large selection. Brent went out of his way to make sure that I drove off of the lot with the truck that I wanted. Got a decent trade in value. Took... a very short time to do the paperwork and I drove off the lot with a beauty!! Runs great!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    October 23, 2017

    Went through hell trying to get a lone including doing all the information on line only to get kicked off on the last question and have to start all over... but Brent stayed on the phone with me and walked me through it no matter how many times it took.if you are looking to buy a vehicle Brent is your man.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 30, 2017

    First time shopping with Surfside plus purchase....Found Brent extremely helpful and honest as pertaining to their vehicle on the market....Listened to... faults described and had those problems repaired....Pleasant experience with Brent who readily furnished the CARFAX ....Would shop and purchase from Brent at Surfside again....

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 30, 2017

    First time shopping with Surfside plus purchase....Found Brent extremely helpful and honest as pertaining to their vehicle on the market....Listened to... faults described and had those problems repaired....Pleasant experience with Brent who readily furnished the CARFAX ....Would shop and purchase from Brent at Surfside again....

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 15, 2017

    Bought a Jeep Wrangler and the sales people were friendly, attentive and applied no pressure. The quality and the price of the Jeep was better than any... where else that I checked. Great Experience and I would recommend them to anyone.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 26, 2017

    I purchased a vehicle from surfside about a month ago. The buying process was pretty simple and there was little to no unnecessary waiting or loafing around.... Hard to get in and out of the lot, but if you park next door it's easy enough. :) Thanks goes to Toni for the positive experience and getting me back on the road.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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