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VA Cars of Tri-Cities Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (57 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (57 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Time

Had a great time. Process was smooth and didn't take all day. The staff was professional and polite. I will definitely recommend VA Cars. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buyer

After visiting another dealership and not getting a vehicle for the price will wanted to pay u walked in va cars and told them what I was looking for and what I wanted to pay. It was a hassle free experience and they were straight forward with me. I got the vehicle I wanted with the features I wanted for the price I wanted to pay. From the salesperson to the finace person it was smooth easy buying experience. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great staff, wonderful service!!

Couldn?t be happier with my new car!! The staff is great and very helpful and knowledgeable. Would not hesitate to get my next car there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Xavier was a very pleasant and helpful young man!

I just want to thank Harry(tall guy) and Xavier for helping me and going beyond in helping me purchase my new car...YAY!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Happy customer

Out of all car dealership I been to in my life they are the only ones that stuck to their words. The car I wanted I didn?t get it but the manager made sure I left va cars with s car that was better with 0$ down payment. So I would recommend everyone I know that need a car to va cars because they will try their best to get you in a car before you leave the dealership ?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome Place

Workers at the dealership all worked with respect and helped me to their fullest abilities. Explained everything and answered all questions I had without hesitation. They know what they're doing. I appreciated all their help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I loved it!!

VA Cars my experience....I LOVED IT!! They worked with me, very friendly. Not just my salesman but everyone who works there. Most of all they welcomed my dog!! Yes I will refer a friend and family. I will come back if ever I want another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very Kind and Patient

Everyone was really kind and very patient. They had no problems explaining and answering my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No Hassle Experience

I'm very impressed by the way Nick and the rest of the staff handled business with their customers. No hassle atmosphere is pleasant and good. They are Number 1 in my book. Keep up the good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Deal

Had a good deal and I could not resist. I will repeat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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