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Meet Jennifer Lamb

Jennifer Lamb headshot
Service Appointment Coordinator
(15 reviews)

Reviews

This dealer has always been extremely helpful and fast

This dealer has always been extremely helpful and fast when I need anything done or just regular maintenance. Jennifer and Debbie are just a joy to speak with and very knowledgeable for any questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy to deal with, quick and efficient with all service,

Easy to deal with, quick and efficient with all service, kind and helpful with all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We purchased our car at Sanders Ford Swansboro and have

We purchased our car at Sanders Ford Swansboro and have been very pleased. They also do a great job with our regular maintenance We highly recommend Sanders Ford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had my car serviced on 10/17 in Swansboro.

Had my car serviced on 10/17 in Swansboro. Everything was done in a timely manner. Al was my service advisor and he explained everything that was done and what was needed when it was completed. It was an overall a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service department is very accommodating when it

The service department is very accommodating when it comes to scheduling. Everyone is pleasant on the phone. The service technician provided a detailed description of the diagnosis. They provided a very accurate timeline of the repair and when my vehicle would be ready for pick up. I am a very pleased customer and will return for future service work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Debbie is wonderful.

Debbie is wonderful. She truly is customer service oriented. She always keeps me updated on the status of my vehicle. I also feels very comfortable with her as my service consultant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I love working with Debbie, she’s courteous,

I love working with Debbie, she’s courteous, professional and always so pleasant. Jennifer at the scheduling department is always very helpful and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

always has good and fast service.

always has good and fast service. Willing to help With any problem that come up

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This service dept.

This service dept. is the fastest and most helpful people I have ever delt with. I will do all my service there in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Great service dept

Best customer service ever from Jennifer, Debbie and

Best customer service ever from Jennifer, Debbie and Allen. Highly recommended to anyone coming here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.