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Sanders Ford Inc of Swansboro

(363 reviews)
2015 consumer dealer award
View 1 awards
2015 consumer dealer award

Reviews

(363 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sanders Ford Inc of Swansboro from DealerRater.

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Outstanding customer service, Always very polite and very

Outstanding customer service, Always very polite and very professional. Highest quality of work, and always completed in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Solid sales staff and excellent service department.

Solid sales staff and excellent service department. Good communication and follow up on any issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Best customer service ever from Jennifer, Debbie and

Best customer service ever from Jennifer, Debbie and Allen. Highly recommended to anyone coming here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service department!

Excellent service department! Professional and friendly staff.Debbie always has a smile and knows the customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service and so easy to deal with.

Great service and so easy to deal with. Debbie from the service department was friendly and a great help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Debbie and Al are the best to work with!

Debbie and Al are the best to work with! They always get me the service I need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Eric Jones was outstanding, he worked with me for two

Eric Jones was outstanding, he worked with me for two weeks until I knew what I wanted. I haven’t bought a new vehicle in 12 yrs so I didn’t know what I really wanted, then he found the model, color I picked out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Went above and beyond to met my expectations.

Went above and beyond to met my expectations. Found my vehicle quickly,traded and financed faster and smoother than any purchase before. The most professional ever.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Joe was great to work with!

Joe was great to work with! We did not feel pressured into buying something we were not totally happy with. He is not the “typical” car salesman, and we both highly recommend him for your next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
3 people out of 3 found this review helpful.

Great experience with this family owned dealership.

Great experience with this family owned dealership. One of the few out there that aren’t trying to take advantage of people in these times. Not doing mark ups on vehicles right now shows they really care about their customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
3 people out of 3 found this review helpful.