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D&M Leasing - Fort Worth

(749 reviews)
2021 consumer dealer award
View 6 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(749 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of D&M Leasing - Fort Worth from DealerRater.

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Easiest experience ive ever had

My wife and I leased new jeeps from the leasing manager Klinton Ketcher at D&M, she got a Wrangler and I got a Gladiator! We did this all over the phone except for he delivered our vehicles to our home. The paperwork was simple and I will never go to a dealership again if i can avoid it. The process is easy and i love that they care about how I am going to use it to customize a lease specifically for my driving habits.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience!

Angie was great in sourcing the car i wanted! She listened and searched! Great experience! I wont go anywhere else before starting there first! Thanks Angie!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great selection

My experience with D&M is always amazing! They always have had a great selection and I’ve gotten my last 3 cars from them. If they don’t have what you’re looking for - just wait a week! It always shows up. Their lease return vehicles have always been on point!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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And it was delivered!

This was so easy! I called Angie and within 2 hours we had a car selected. She made arrangements for me to drive it and then I signed. It was less than 24 hours from the time I called to driving my car that was delivered to my house! SHe made being older alot easier than most! If this isnt my last car, Ill call her again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Angie is Awesome!

Angie made sure my needs were met and the process was seamless! I don’t enjoy going to a dealership and she made by purchasing experience one to remember.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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D&M Leasing is the best!

had and amazing experience with D&M Leasing and I would recommend them to anyone! I got my dream car and had no issues. Jacob was very professional and did not pressure me. I had the best time working with him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Service!

This was the easiest car buying experience I've ever had! They figured out what my plans for the car were and customized a lease to fit me perfectly. I'll never buy a car another way again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Never go to a dealership again!

Holy smokes this was fast! I called Todd around 9:00 and had a new car in my driveway by dinner! I’m so happy I called!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Catherine NcGary was amazing to do business with!

I bought a 2018 Chrysler Pacifica from D&M, I worked with Catherine McGary. When I say it was one of the most stress free purchases, I mean it. She gave me a great deal on my used car and helped me find my dream "cool mom" minivan! She was so honest and helpful during the entire purchase. I will forever be a D&M customer because of Catherine, and I will recommend them to all of my friends and family members who are looking for a vehicle. Thank you Catherine!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Transmission gone out after 45,000 miles

I hate to be the one to give this bad review, but nevertheless here it is. I bought a truck 16 months ago and got it financed that part went great of course. But now the transmission went out on it, I got an extended warranty for 24 months and 24000 miles. So off course I went over 8,000 miles but that only put the truck right over 100,000. Needless to say the sales guy Henry not even retuning my calls. They offered me a few vehicles that didn’t even halfway match what I have and now I’m face with a 6,000 repair issue. The truck had to have had a transmission issue that was covered up in order to sell it. I’m very disappointed and I have a lot of friends that have leases with this company very high end vehicles so it’s time to let them all know once their lease is up run for the hills because it’s not worth the headache.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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