Reviews
Very nice and honest dealership.
Very nice and honest dealership. Everybody there was very profesional and nice. Service is also great.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
LINSEKD, We sincerely appreciate your business and trust in choosing Five Star Subaru. It has been our pleasure to serve you and we hope you count on Joe and our staff for future vehicle needs. Let us know if you have questions about your Subaru at 817-438-1700. Thank you for your kind words and business! Best regards, Doug Laymon, Sales Manager
The team at Five Star Subaru made us feel like family.
The team at Five Star Subaru made us feel like family. I have never been treated more warmly. I feel like I was given a very fair deal and they beat the APR quote from my bank. We will be getting all our service from Five Star Subaru in Grapevine in the future. We have already spoken to the service and parts departments and this dealership continues to impress.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations MISTY2983! It's always our goal to provide exceptional service to our Five Star Subaru customers and ensure that you get the vehicle you truly desire. Please don't hesitate to reach out to 817-438-1700 with questions. We want to help you fully enjoy your new Subaru. Thank you for your business, Doug Laymon, Sales Manager
So caring and made me feel like family!
So caring and made me feel like family!! Got the price down as much as possible!! These guys ROCK!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
OLENANNY51, We're here to provide the best service possible at Five Star Subaru. Congratulations on your new car. Reach Jordan, Corbin, or me at 817-438-1700 with questions. Thank you for choosing us, and we look forward to serving you in the future. Thank you for endorsing our dealership. Best regards, Doug Laymon, Sales Manager
The buying process -> great.
The buying process -> great. Customer Service in the shop -> poor Tore my seat and won’t replace it or fix it.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Extremely courteous and efficient service for oil change
Extremely courteous and efficient service for oil change visit. Appreciate communication on status of my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
SubX3, We strive to ensure your satisfaction, and we're thrilled to hear that we met your expectations during your service visit to Five Star Subaru. Reach Jose and our service techs at 817-438-1700. When you have concerns about your vehicle, let us know. Thank you, Jake Ritter, Service Director
Five Star Subaru delivers nice friendly and professional
Five Star Subaru delivers nice friendly and professional service. I love my new Crosstrek. I would highly recommend Five Star Subaru.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
MILLICENT2676, Congratulations on driving a new Crosstrek from Five Star Subaru. We're dedicated to exceeding your expectations, throughout your Subaru ownership. Reach our team any time at 817-438-1700. Thank you for your endorsement! Best regards, Doug Laymon, Sales Manager
I really enjoyed my experience and they worked with my
I really enjoyed my experience and they worked with my limitations and what they had available, everyone I interacted with were incredibly kind and patient with me. I had a really great experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kyle, Thank you for your business at Five Star Subaru. We look forward to serving you in the future and to help you enjoy your new car, please stay in touch at 817-438-1700. We appreciate being your auto dealer. Take care, Doug Laymon, Sales Manager
Service team is excellent.
Service team is excellent. They are always courteous and eager to help. Highly recommend them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Drcoole, It is great to hear you found working with Mike and the Five Star Subaru team a 5-star experience. Between visits, dial us at 817-438-1700 with questions. We are at your service throughout your entire journey as a Subaru owner. Thank you, Jake Ritter, Service Director
Everyone is very courteous and friendly.
Everyone is very courteous and friendly. My car was ready in the timeframe as advised.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, quilter09, for choosing Five Star Subaru for your vehicle care. Timely service is the goal. We hope to hear from you again at 817-438-1700. Safe travels, Jake Ritter, Service Director
It good experiences.
It good experiences. Not much for word. Jaylen is trustworthy Financial had a small hiccup
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for shopping at Five Star Subaru, Herb! Jaylen and our staff welcome you to stop by or call 817-438-1700 with vehicle questions. We are here to help you enjoy your car. Best regards, Doug Laymon, Sales Manager