Reviews
Frank was easy to work with, always had a smile, and...
Frank was easy to work with, always had a smile, and delivered! Financing was easy and fair. Easiest vehicle I ever purchased. Thanks to the whole team!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello davidkee1515, Welcome to Five Star Subaru! Our sales and service team remain available for questions about your purchase at 817-438-1700. When you need our vehicle knowledge, we look forward to hearing from you. Thank you, Doug Laymon, Sales Manager
Azreal, Taylor & Kenny ALL made it easy to purchase my...
Azreal, Taylor & Kenny ALL made it easy to purchase my new Subaru. I’d give them 10 stars if you’d let me! I’m looking forward to learning more & enjoying my car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Big Wooee, for being a Five Star Subaru customer. We are grateful for the opportunity to be your auto dealer and we look forward to helping you enjoy your new Subaru. Continue to reach our sales or service staff at 817-438-1700. We are here when you need us. Best Regards, Doug Laymon, Sales Manager
Professional and friendly service. I couldn't ask for...
Professional and friendly service. I couldn't ask for better. My experience has been great. I will buy another Subaru in the next year.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Alan, for taking the time to rate your Five Star Subaru service experience. Between visits, let Mike or me know when you have maintenance or repair concerns at 817-438-1700. Both our sales and service team are here to help you enjoy your Subaru. Best Regards, Marcus Procter, Service Director
I’ve never felt I was loaded up with unnecessary repairs...
I’ve never felt I was loaded up with unnecessary repairs or parts. Everything has been repaired to my satisfaction.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Evan, We want to take care of our Five Star Subaru customers with transparent work. Thank you for sharing your feedback. Please let Mike, Brian, or me know when you have future vehicle care needs at 817-438-1700. Your business is appreciated. Best Regards, Marcus Procter, Service Director
Outstanding dealership. Very professional and helpful...
Outstanding dealership. Very professional and helpful staff. Makes owning a Subaru more enjoyable. Quick service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello mblinder5022, It is our goal to keep your drive time comfortable and you knowledgeable about your Subaru. Thank you for choosing the Five Star Subaru service center and please stay in touch with Mike or me at 817-438-1700. We appreciate hearing from you. Best Regards, Marcus Procter, Service Director
We have purchased three vehicles from Five Star Subaru of...
We have purchased three vehicles from Five Star Subaru of Grapevine. The quality of cars and service keep us coming back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello VANESSA, On behalf of the Five Star Subaru sales team, thank you for all of your purchases! Expect VIP treatment every time you visit because we value you and your business. Don't hesitate to call us at 817-438-1700 any time you need our advice. Thank you and enjoy your new Subaru. Best Regards, Doug Laymon, Sales Manager
Clean facility, friendly, engaging staff, pro-active...
Clean facility, friendly, engaging staff, pro-active communications, on-time efficiency, great location; well-pleased
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, JTP, for taking the time to acknowledge Mike and the Five Star Subaru service department. Customer communication is so important and we remain available for your vehicle questions at 817-438-1700. Reach us any time you need our advice. Take Care, Marcus Procter, Service Director
Bill and staff were great to work with. Vehicles are...
Bill and staff were great to work with. Vehicles are hard to find but Bill was very responsive and made it easy for me to get the car I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Tina, for taking the time to acknowledge Bill and the Five Star Subaru sales staff. Customer care continues and we want to hear from you any time you need our vehicle advice. Please stop by or give us a call at 817-438-1700. We want you to love your ride. Best Regards, Doug Laymon, Sales Manager
Five Star Subaru dealership personnel is attentive to the...
Five Star Subaru dealership personnel is attentive to the details of customer’s vehicle purchase desired; explains explicitly aspects of entire purchase process, customer wants; no pressure to purchase vehicle; does all as understood from customer’s finances to suggest multiple options for purchasing a vehicle. I left the purchase experience and resolution as a satisfied customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations, cushman693! Casey and everyone at Five Star Subaru look forward to helping you fully enjoy your new car. Thank you for shopping with us and don't hesitate to contact us at 817-438-1700 with technical or care questions. We are here to help in any way we can. Best Regards, Doug Laymon, Sales Manager
Satisfactory dealer experience. Though, they push the...
Satisfactory dealer experience. Though, they push the extended warranty a little hard, bringing in extra personnel to try and sway you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations, jchang2k12! We only want what is best for you at Five Star Subaru. To help you fully enjoy your new Subaru, please stay in touch with us at 817-438-1700. Thank you for shopping with us and don't hesitate to call with your automotive concerns. Best Regards, Doug Laymon, Sales Manager