Reviews
Write a reviewGreat experience!
We had a great experience from the newest guy. Tom was very helpful and did not pressure us at all. We are very grateful for his help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
We're so glad that you had such a great experience with our team! We hope you continue to choose us for all your automotive needs! Take care!
awesome
We purchased our Audi A5, and have had its first service, Excellent Dealership and would recommend the car and the dealership to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jc, thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!
Online shopping for a used Crossover
I really like on line shopping it is easy and simple.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
We appreciate your positive review, Pamela. If there is ever anything additional that we can do for you, please let us know!
New Q7 purchase
Excellent sales staff - courteous, knowledgeable, and professional. Would recommend Bob Moore Audi to anyone looking for a new/used car. Ask for Taylor Huffman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
William, thank you so much for the positive review!
Lack of Service
The routine service we get from this dealership is great, but that is where it seems to stop. We have owned our 2017 Q-7 since May of 2016 and after the 1st 10,000 mile service we identified spots on most of the chrome on the car. The service manager at that time looked into it and told us that it seemed to be a problem on several
- Customer service 3.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We would like the opportunity to address your concerns. Please reach out to our Manager Adam directly at (405) 748-8001 when you have a chance. Thank you, and we look forward to hearing from you.
Oil Change and Filter change; recall
I waited from 9:30(appt. time) until 12:20 for my car. At 11:15 I went and ask Shawn if my car was getting close to ready, he said they had taken it to wash and it would be about 20 minutes. At 11:40 he came back and told me they had just taken it to wash. At 12:20 I saw my car in the entrance area and went and told another service person I was ready to leave and my car was there. Shawn must have gone to lunch? In the lounge, I watched other customers come and go. I looked at the cars on the showroom floor. Not once did any sales personnel or any other employee ask me anything. I felt invisible. I love my Q5 but I definitely won't be buying another Audi. And I will get a loaner car next time, if I still have my Q5 then.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Neva, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you are willing to give us another chance, please contact our service manager Adam at (888) 430-0051 so we can understand your situation better in order to try and turn your experience around. Thank you, Audi Oklahoma City
Love our New A4
Very nice and very easy and enjoyable great buying experince
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Matthew, thank you for the wonderful feedback and review!
Service
Excellent service and wonderful customer service! Grateful for providing a loaner car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the wonderful review Melissa! Hope to see you again soon!
Awesome Experience
Tiffany was super friendly! She helped make my experience a postive one. Would definitely recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jess, we are so pleased you enjoyed your visit to Audi Oklahoma City!
Audi service
Service was great as well as their willingness to make my experience go smoothly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for the positive service review! We're looking forward to your next visit with us!