Reviews
Service and loaner - LOVE
Love the service crew, thanks for everything!! Robbie has been way above and beyond through all of my troubles! Wish I could keep the loaner, but thanks for getting my Stella back in shape!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Vince, we're so glad to hear that Robbie and the service crew at McGovern Hyundai Brockton provided you with excellent service! Thank you for choosing us and taking the time to leave a review. We hope Stella is running smoothly now! Drive safely, and have a great day!
No Stress Service
Exceptional customer service 👏 Like no other. No complaints great service came in for an oil change love the experience here doesn't get much better than McGovern Hyundai.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the shoutout, George! We're so glad to hear that you had an exceptional experience with our customer service team. We appreciate your support and look forward to serving you again at McGovern Hyundai Brockton. Have a fantastic day!
Great service by Samantha
Samantha was wonderful explained all the service being done, took car on time she was very helpful and understanding to my car care and the time I had available for the service . She was wonderful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Carol, thank you for the kind words about Samantha! We're glad she could provide such helpful and understanding service during your visit. We appreciate your support and hope to see you again at McGovern Hyundai Brockton!
Service department
This was a good experience the dealership got the warranty sold to me from them honored and the diagnostic covered along with a courtesy vehicle for the time my car was in the shop. Overall verygood experience. I am very happy i bought my car from them it was used and not a Hyundai but get treated just like a Hyundai customer thay went to the dealership and bought a Hyundai from them thank you Kat for all your help with my vehicle
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mitchell, thank you for the positive review! We're glad to hear that your experience at McGovern Hyundai Brockton was a good one. We strive to provide excellent service and treat all of our customers like family. Thank you for choosing us, and we appreciate your kind words!
A Great Service Appt.
I brought in my Sonata for regular maintenance but had an outstaying recall and an issue with a troublesome wind deflector. Samantha listened to all my issues, constructed a plan to address everything in a timely and affordable manner. Honestly, one of the first times in 20 years of having cars serviced that I felt a dealership really listened and was customer focused. A big thank you to Samantha and the McGovern service team.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Steve, thank you for taking the time to share your positive experience with Samantha and our service team at McGovern Hyundai Brockton! We're so glad that we could provide you with excellent customer service. Your kind words mean a lot to us. Drive safely, and we look forward to serving you again in the future!
Much Appreciation
Samantha,Robbie, and Anthony worked together to provide excellent hustle and outstanding support with some major work on my 2018 Taurus. I followed their lead through the troubleshooting and approval process with Hyundai and I am happy to report that they have retained my faith and loyalty as a long term customer. 💛
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tina, thank you so much for your kind words! We're delighted to hear that Samantha, Robbie, and Anthony provided excellent service during your visit. Your loyalty means the world to us at McGovern Hyundai Brockton. Have a wonderful day!
BEST HYUNDAI DEALERSHIP!
Wonderful experience with them. Car had a recall and they got me in quickly with a loaner! Special thanks to Robbie and Katherine. Robbie kept me posted throughout the whole process!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Amy, thank you for the kind words! We're glad to hear that Robbie and Katherine provided you with a wonderful experience at McGovern Hyundai Brockton. Your satisfaction is our priority, and we appreciate your support. Have a great day!
No nonsense! (really)
Douvante is the man to see! Douvante made the car buying experience an absolute breeze. Very knowledgeable and accommodating. Kept me informed every step of the way. No pressure, no nonsense! Fabulous! Thanks Douvante!!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Barbara, thank you for the kind words about Douvante! We're glad to hear that he made your car buying experience easy and stress-free. We'll make sure to pass along your compliments to him. Enjoy your new ride! - The McGovern Hyundai Brockton Team
Very thankful to Anthony and Kat for your help!
I have always been a huge fan of McGovern Hyundai and the service department. I have encouraged a lot of people to purchase a Hyundai as I have been so happy with both my vehicles Recently I had a challenging and very stressful situation happen with my car and I have to say that Kat and the service Asst Mgr. Anthony really stepped up for me! I can’t thank you both enough for all you did to make things right! You truly took care of me. And I appreciate you both from the bottom of my heart! 💜
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Lyn! We're so glad to hear that you have always been a fan of McGovern Hyundai and had a great experience with Kat and Anthony in our service department. We appreciate your kind words and continued support. Have an amazing day! - The McGovern Hyundai Brockton Team
Great
Samantha was great and very professional. Very knowledgeable. Renovations to the dealership were really Impressive. Huge amount of new and used cars. Great free coffee and snacks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the shoutout, Mark! We're glad Samantha provided you with excellent service and that you enjoyed our newly renovated dealership. We appreciate your support and hope to see you again soon at McGovern Hyundai Brockton!