United Auto Group LLC

1.8 out of 5 1.8

Reviews

1.8 out of 5 1.8
5 lifetime reviews.
  • 1.0 out of 5
    February 12, 2021

    They will rip you off. They deleted codes. 10 miles away from dealership check engine light came on, stailetrack light/stuck off, TpS light, parking sensor... failure, back windows leak like a faucet. I complained they said their mechanic would look at it. Never returned my phone calls. The Yukon has left me stranded in middle of the road multiple times in the 5 weeks I owned it. Please save your money.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 17, 2020

    I bought a car in August 14 and installed a new transmission one week later. They offered me to call Jet Cheverlot to price n buy transmission 5000 dollar... they buy it have another company install it more fishy detail. Do NOT buy from this fake dealership. I have reported to BBB and consumer protection. Get in touch previous owner find out if car had same problem and lemon law contract is VOID the dealer has to pay or give u a different car. crooks

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    September 11, 2019

    Easy negotiations, fair pricing. I'm pleased with my purchase. The whole vehicle purchase only took about 30 minutes! Much preferred experience over a... dealership. Do your homework, then check here.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    April 7, 2019

    They are fraudsters. They showed me an auto check vin check, which was never an accident. But when I bought a car for there and tried to sell it again,... I did a vin check on carfax, which was the car that had the damage on the frame. They have not even apologized for their sorryness and can not take responsibility. Never buy a car here.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    11 people out of 13 found this review helpful. Did you?
  • 1.0 out of 5
    May 18, 2017

    I will NEVER attempt to purchase anything from this dealer. I found a car I really liked & wanted to take it for a test drive on the freeway. If it checked... out, I asked if I could leave my car, copy of my insurance & deposit to take it to mechanic to be inspected. The answers were no, try only let the cars go no further than 5 miles. He said he could find me a mechanic within the 5 miles. NOT TO BE TRUSTED!!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    36 people out of 53 found this review helpful. Did you?
    Dealer Response

    Sorry that you were not happy but for us to let you drive a car with low miles 30 miles one to Everett to inspect it where there is more than 20 shops... in Burien is not right.