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Meet Muna Bockarie

Muna Bockarie headshot
Sales Manager
(10 reviews)
Dealership experience 5 years

Reviews

Marr Sullivan was my salesman for the purchase of my

Marr Sullivan was my salesman for the purchase of my first Subaru! What an awesome experience due to his knowledge of the 3 vehicles I was considering. He was so helpful and patient as I made my choice!!!! At Fitzgerald Subaru in Gaithersburg i was greeted and treated so well by everyone in such a friendly manner! I would like to Thank Matt Sullivan for showing me how each vehicle worked and for the very smooth steps involved to complete my purchase. What an Amazing group of people from Muna Bockarie Sales Manager, Matt Sullivan Salesman and Lisa Lam who took care of the paperwork. They did everything to make my Subaru experience PERFECT!!! Thank You Matt Sullivan for making buying a Subaru so enjoyable !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you were satisfied with our service. We look forward to serving you again in the future!

The cars are good quality.

The cars are good quality. The sales experience was easy. I recommend this dealership for your next car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are delighted to hear that you had a great experience with us! Thank you for your feedback!

Matt was patient and knowledgeable when I was indecisive.

Matt was patient and knowledgeable when I was indecisive. This was the second Forester I have bought at this dealership, and if I outlive this new car, I'll buy a third here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are delighted to hear that you had a great experience with us! Thank you for your feedback!

Sheree was great listening and getting us into the right

Sheree was great listening and getting us into the right Subaru- we really enjoyed getting to know her, David, Leesa, Kimberly,Lisa,and Muna- they all helped with different aspects of getting what we needed on our new car and helping understand the Subaru nomenclature. Sheree was always helpful and quickly responsive , and approached all our dealings and questions cheerfully- it made getting a new car actually fun. Brava Sheree and your whole team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you were satisfied with our service. We look forward to serving you again in the future!

Very professional and courteous service.

Very professional and courteous service. The process was straightforward and fast. My wife and I were very satisfied with overall experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are delighted to hear that you had a great experience with us! Thank you for your feedback!

Muna was great.

Muna was great. She took care of everything in advance, and when we came in the paperwork was ready. The whole transaction was quick and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We appreciate your positive feedback.

She’s very pleasant to talk to.

She’s very pleasant to talk to. Gets her way to answer every questions we have. All thanks to her we have found our next car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are delighted to hear that you had a great experience with us! Thank you for your feedback!

I have everything good, and nothing bad, to say about

I have everything good, and nothing bad, to say about Fitzgerald Subaru in Gaithersburg. My sales experience with Muna was the best I’ve had since buying my first car in 1980; Mike and his service staff inspire well-deserved confidence.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are delighted to hear that you had a great experience with us! Thank you for your feedback!

Good car buying experience.

Good car buying experience. Muna was very responsive and helpful, as were the whole dealership. Top marks. This is my second Subaru Forester and my 2nd time from Fitzgerald. Top marks for both the car and the dealership. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you were satisfied with our service. We look forward to serving you again in the future!

We got exactly the car we wanted at a good price.

We got exactly the car we wanted at a good price. We had a chance to test drive, and were pretty sure we were going to buy the car. But, we had made an appointment to test drive another car for comparison. They let us leave without a struggle, and we happily came back and completed the purchase a few hours later. It was a pleasant and relatively fast transaction, and we're enjoying our new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are thrilled you had a great experience! Thanks for sharing your feedback!