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Lia Toyota of Rockland

(930 reviews)
Visit Lia Toyota of Rockland
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–6:00pm 7:00am–8:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2018 consumer dealer award
New (866) 460-0191 (866) 460-0191
Used (866) 463-2626 (866) 463-2626
Service (866) 464-2129 (866) 464-2129

Reviews

(930 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lia Toyota of Rockland from DealerRater.

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No hassle

We are a Rockland Toyota family (we have a Corolla and just bought a new RAV 4) and have dealt with Royce Ramos before. We ask for him when we need a new car (purchase or leasing). He is honest and direct.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Good experience with Ana Collado

Just purchased a Camry XLE yesterday from Rockland Toyota. What a great and painless experience thanks to Ana Collado our sales rep. She was very sweet and very professional. Answered all our questions and then some , very knowledgeable. I will absolutely do business with her again and will pass along her name to our friends and family. Nancy Liptak

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

These guys made our car buying experience a pleasure!

We were in the market for a Scion (certified, pre-owned) and these guys made the experience super easy, informative and just overall pleasant. We had visited 3 other dealerships earlier in the week. From walking in the door (receptionist just so friendly, smiling & welcoming), to Royce (Scion guru), to Sam, Brock & Jeffrey we felt very well taken care of. We walked out with our new (new to us!) car pretty quickly for a busy Saturday and have only great things to say. Thanks Royce for all your help! Will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Slimer

I had an excellent experience at this dealership Hamadi Martin made what could have been a trying and frustrating experience light-hearted and fun. He was easy to contact, made sure to keep me informed of any new information and listened to all our needs. I would recommend this dealership, and this salesman, in particular, to others looking for Priuses.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Our purchase experience was easy and fast

We really felt taken care of shopping at Rockland Toyota. All the personnel seemed very pleasant and the mood was pretty laid back. It was nice to see this family type atmosphere at a dealership. Royce Ramos, our sales person was very helpful, sincere and knowledgeable about the Toyota line and each models highlights. I can't see any reason why not to go back to this dealership in the future. Top notch

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Loving my new RAV4!

In a 24 hour period I found out my 2002 RAV4 needed a really expensive repair. I decided not to spend the money on a 13 year old vehicle. I went to Rockland Toyota (where I bought my 2002 RAV4) and Doug was my sales person. He was such a pleasure to deal with. I new the moment I walked in that I wanted a new 2015 RAV4. Doug was extremely knowledgeable and helpful. He took me, my husband, and son on a test drive in the vehicle that I had picked out. He was very well versed in all of the great features of the vehicle. My overall experience was exceptional. Great job Doug!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

First car bought-Certified Used

I went to this dealership with my husband. We were looking to buy a used certified car for a convenient price. From the moment we walked into the door everyone was friendly and honest. They provided us with different options and offered us a test drive for the car we chose. The paperwork was completed efficiently and filed correctly. The customer service and finance representatives understood our situation, worked around our needs, an answered all our questions with patience and clarity. I am grateful to God that we made the decision to utilize this dealership to attain my first property. I am satisfied with the service we received and certainly recommend anyone looking to get a car to use the Rockland Toyota dealership.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent Service

If you're looking for a car, I highly recommend Rockland Toyota. This is my second car I bought there from Ana Collado, my sales rep. She's honest, caring and professional. She demonstrated and explained all the features of the car and answered all my questions. This is my second week with my car, I still had questions, without hesitation she explained everything all over again. Thanks, Ana, I'm going to send people your way!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Royce Ramos, Saleperson

Just purchased a RAV4. Beautiful piece of machinery! Had a great experience with Royce Ramos, what patience and time he gave me, answering my questions and showing me the full RAV4 experience. Thank you Toyota and Royce!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Needed to get a car as quick as possible.

I was nearing the end of my semester, and i needed a car for my job this summer, i was just hoping that i could somehow get a car the final weekend before the job started. Doug was really helpful and understanding. He was able to balance dealing with what i needed and my parents! Great Guy. Thanks a lot man!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are happy to have been able to help. Thank you for the review and best of luck this summer.