Reviews
Write a reviewI bought a 2009 Volkswagen Passat in August of 2019. It appeared to be a good car, but on the way home, it "sprung a leak" in the transmission cooler. They did fix for free, but it went seriously down hill from there. Supposedly it had 53K miles on it...no way! This car has been a massive money pit and a total hunk of junk! In less than a year we spent almost $2500 in repairs, including break work, front drivers hub/bearing, PCV valve failure, rear main seal, etc. It now has another strange noise in the front break, blower motor squeals like a stuck pig, and today another issue similar to PCV valve, major loss of power. I was sold a total xxx! I would steer very clear of this dealership, it's a typical "south division" dealership...anything to make a buck. Those in the Grand Rapids, MI area know exactly what I mean. DON'T buy a car air freshener from this place, let along a car!!!
I bought a 2009 Volkswagen Passat in August of 2019. It appeared to be a good car, but on the way home, it "sprung a leak" in the transmission cooler. They did fix for free, but it went seriously down hill from there. Supposedly it had 53K miles on it...no way! This car has been a massive money pit and a total hunk of junk! In less than a year we spent almost $2500 in repairs, including break work, front drivers hub/bearing, PCV valve failure, rear main seal, etc. It now has another strange noise in the front break, blower motor squeals like a stuck pig, and today another issue similar to PCV valve, major loss of power. I was sold a total xxx! I would steer very clear of this dealership, it's a typical "south division" dealership...anything to make a buck. Those in the Grand Rapids, MI area know exactly what I mean. DON'T buy a car air freshener from this place, let along a car!!!
- Customer service
- 1.0
- Buying process
- 2.0
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I really felt like I was being treated with the most respect possible. The people helping out were very truthful about the car and made sure I knew everything about it. I would definitely recommend
I really felt like I was being treated with the most respect possible. The people helping out were very truthful about the car and made sure I knew everything about it. I would definitely recommend
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place to buy a car awesome people to work with would buy there again got a 2005 gmc from them nice family to business with
Great place to buy a car awesome people to work with would buy there again got a 2005 gmc from them nice family to business with
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place to buy a car awesome people to work with would buy there the next time I need a car 5 stars also great prices
Great place to buy a car awesome people to work with would buy there the next time I need a car 5 stars also great prices
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bought a 2006 BMW X3 from Elvis Auto sales, every thing they said about the car was spot on. a couple of weeks after buying the car I had AWD problems, which they fixed as promised. Best Used car experience ive ever had. would buy from again
Bought a 2006 BMW X3 from Elvis Auto sales, every thing they said about the car was spot on. a couple of weeks after buying the car I had AWD problems, which they fixed as promised. Best Used car experience ive ever had. would buy from again
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are absolutely happy with the quality of service and the care and concern from Elvis and the whole entire staff. We bring both our vehicles here for regular maintenance and repairs. They do excellent work, they are polite and most of all they are honest! Great job, thanks
We are absolutely happy with the quality of service and the care and concern from Elvis and the whole entire staff. We bring both our vehicles here for regular maintenance and repairs. They do excellent work, they are polite and most of all they are honest! Great job, thanks
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- 4.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase