Reviews
Logan Daniel did a great job helping us get our Audi A6. Great service they made everything very easy and comfortable for us.
Logan Daniel did a great job helping us get our Audi A6. Great service they made everything very easy and comfortable for us.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your kind review. We are delighted to hear that Logan Daniel provided excellent service and made your car-buying process easy and comfortable. At Sewell, we strive to deliver a seamless and enjoyable experience, and it is rewarding to know Logan helped make that possible. Thank you for choosing Sewell, and we look forward to serving you again.
My past dealings with Sewell were all pleasant. Recently, I dealt with Logan who worked tirelessly to accommodate me. His above and beyond efforts took my Sewell experience from pleasant to exceptional!! Awesome guy and I’m referring everyone I know.
My past dealings with Sewell were all pleasant. Recently, I dealt with Logan who worked tirelessly to accommodate me. His above and beyond efforts took my Sewell experience from pleasant to exceptional!! Awesome guy and I’m referring everyone I know.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience, S. Anderson. We are delighted to hear that Logan Daniel's dedication, and hard work made your car-buying experience exceptional. We truly appreciate your trust, your recommendation, and your continued loyalty to Sewell. We look forward to serving you again in the future!
Logan was terrific. Very professional and enjoyable to work with. Look forward to working with him and Sewell going forward.
Logan was terrific. Very professional and enjoyable to work with. Look forward to working with him and Sewell going forward.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your kind feedback, JRW. We are delighted to hear that Logan Daniel provided a professional and enjoyable experience. We truly appreciate your trust and look forward to serving you again in the future. Thank you for choosing Sewell!
Outstanding Service Experience — Ben at Sewell Audi Sugar Land Ben in the Service Department at Sewell Audi Sugar Land raised the bar for what a dealership service experience should look like. From start to finish, he was professional, thorough, and genuinely committed to making sure every question I had was answered completely and clearly. What stood out most was his patience and depth of knowledge. Rather than brushing past my concerns or giving vague responses, Ben took the time to walk me through everything — explaining the process, setting accurate expectations, and making sure I left with full confidence in the work being done on my vehicle. That level of transparency is rare and deeply appreciated. It is clear that Ben takes real pride in his role and in representing Sewell the right way. He embodies the service-first culture that has made Sewell one of the most trusted names in Texas automotive for over a century. If you are taking your vehicle to Sewell Audi Sugar Land, ask for Ben by name. You will not be disappointed.
Outstanding Service Experience — Ben at Sewell Audi Sugar Land Ben in the Service Department at Sewell Audi Sugar Land raised the bar for what a dealership service experience should look like. From start to finish, he was professional, thorough, and genuinely committed to making sure every question I had was answered completely and clearly. What stood out most was his patience and depth of knowledge. Rather than brushing past my concerns or giving vague responses, Ben took the time to walk me through everything — explaining the process, setting accurate expectations, and making sure I left with full confidence in the work being done on my vehicle. That level of transparency is rare and deeply appreciated. It is clear that Ben takes real pride in his role and in representing Sewell the right way. He embodies the service-first culture that has made Sewell one of the most trusted names in Texas automotive for over a century. If you are taking your vehicle to Sewell Audi Sugar Land, ask for Ben by name. You will not be disappointed.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your wonderful experience, Mr. Khan. We are thrilled to hear that Ben Castagno made a lasting impression during your visit by providing genuine care and clear communication throughout the process. At Sewell, customer satisfaction is our highest priority, and we are delighted to know that we upheld our commitment to delivering the exceptional service you deserve. We sincerely appreciate the trust you have placed in us to care for your vehicle. Thank you for choosing Sewell and for your kind recommendation. We look forward to serving you again in the future.
Audi took an MMI system that worked reliably for years and somehow turned it into a frustrating and unpredictable experience in the new 2026 Audi Q3. Features that should function seamlessly, such as Apple Carplay and phone connectivity, now sporadically do not work despite being a standard technology for years. As of today, my 2026 Q3 has been in Swell Audi's service department for a month with Audi USA's primary solution being to connect my phone with a cord - - essentially relying on technology that was common seven years ago. It is extremely disappointing that I traded a perfectly functioning three-year-old Audi Q3 for a brand new 2026 Q3 only to end up with less reliable technology and fewer conveniences than I had before. For a premium brand that prides itself on innovation, this is simply unacceptable.
Audi took an MMI system that worked reliably for years and somehow turned it into a frustrating and unpredictable experience in the new 2026 Audi Q3. Features that should function seamlessly, such as Apple Carplay and phone connectivity, now sporadically do not work despite being a standard technology for years. As of today, my 2026 Q3 has been in Swell Audi's service department for a month with Audi USA's primary solution being to connect my phone with a cord - - essentially relying on technology that was common seven years ago. It is extremely disappointing that I traded a perfectly functioning three-year-old Audi Q3 for a brand new 2026 Q3 only to end up with less reliable technology and fewer conveniences than I had before. For a premium brand that prides itself on innovation, this is simply unacceptable.
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- 2.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience, Mr. Pickens. We sincerely regret the frustration this Apple CarPlay concern has caused. As we continue to work diligently towards a resolution, we are deeply disappointed that this issue has affected your satisfaction with your purchase. Please be assured that addressing our customers’ concerns remains our highest priority, and we are fully committed to identifying a solution that best serves your needs. At your convenience, please do not hesitate to contact me directly at 281-269-8972 or email me at [email protected]. Sincerely, Sam Calderon Service Director Sewell Audi of Sugarland
I had an outstanding experience working with Logan Daniel at Audi Sugar Land. From the moment I walked in, Logan went above and beyond to make the entire process smooth and stress-free. He was professional, patient, and extremely knowledgeable about the vehicle and all the options available. What truly stood out was how he exceeded my expectations at every step—answering all my questions, being transparent, and making sure I felt confident about my purchase. He genuinely cared about delivering a great customer experience rather than just making a sale. If you’re looking to buy an Audi and want someone who will go the extra mile, I highly recommend working with Logan. Thank you for making the experience exceptional! 🚗✨
I had an outstanding experience working with Logan Daniel at Audi Sugar Land. From the moment I walked in, Logan went above and beyond to make the entire process smooth and stress-free. He was professional, patient, and extremely knowledgeable about the vehicle and all the options available. What truly stood out was how he exceeded my expectations at every step—answering all my questions, being transparent, and making sure I felt confident about my purchase. He genuinely cared about delivering a great customer experience rather than just making a sale. If you’re looking to buy an Audi and want someone who will go the extra mile, I highly recommend working with Logan. Thank you for making the experience exceptional! 🚗✨
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Shivaji Kaurwar, thank you so much for sharing your kind review. We are happy to hear that you felt well supported by Logan Daniel at every step of your car-buying process. It takes a dedicated team to ensure that our customers receive the best care during their visit, and we are grateful to Logan for achieving this for you. Your recommendation means a great deal to us, and we are glad to have left such an impactful impression on you. It was a pleasure serving you and we thank you for choosing Sewell!
Excellent experience working with Logan. Very knowledgeable, personable, friendly. Purchase experience was very smooth. Will definitely recommend to others.
Excellent experience working with Logan. Very knowledgeable, personable, friendly. Purchase experience was very smooth. Will definitely recommend to others.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your wonderful review, Ms. Mayorga! We are happy to hear that Logan Daniel provided a personable and seamless car-buying experience for you. We appreciate your recommendation and we thank you for choosing Sewell!
5 star reviews made easy here at Sewell Audi SL. Everyone was constantly going the extra mile and so eager to help me. I DO hope to continue my business with them. Thanks Geo and team!
5 star reviews made easy here at Sewell Audi SL. Everyone was constantly going the extra mile and so eager to help me. I DO hope to continue my business with them. Thanks Geo and team!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your 5-star review, Billy! We are grateful that Geo Morales and our team were consistent in providing exceptional customer service for you. We look forward to having another opportunity to serve you again in the future. Thank you for choosing Sewell!
I had an excellent car-buying experience thanks to Logan. From the moment I walked in, he was professional, patient, and genuinely focused on helping me find the right vehicle—not just making a sale. He answered all my questions clearly, kept me updated throughout the process, and made everything smooth and stress-free. I really appreciated how transparent and respectful he was with my time and budget. The entire process felt easy and well-organized, and I drove away feeling confident in my purchase. Highly recommend working with Logan if you’re looking for someone knowledgeable, honest, and dedicated to great customer service.
I had an excellent car-buying experience thanks to Logan. From the moment I walked in, he was professional, patient, and genuinely focused on helping me find the right vehicle—not just making a sale. He answered all my questions clearly, kept me updated throughout the process, and made everything smooth and stress-free. I really appreciated how transparent and respectful he was with my time and budget. The entire process felt easy and well-organized, and I drove away feeling confident in my purchase. Highly recommend working with Logan if you’re looking for someone knowledgeable, honest, and dedicated to great customer service.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your positive review, Noyan! We are grateful to Logan Daniel for exemplifying our Sewell values and ensuring that you felt well supported during your car-buying process. Transparency is very important to us, as we want to find a vehicle that meets the needs of our customers. Congratulations on your new car! Your recommendation means a great deal to us, and we thank you for being part of our Sewell family!
Go see Logan Daniel! He is the man when it comes to car buying! He made the arduous car buying experience very seamless. The entire team at Audi Sugarland is just overall great. Very warm and welcoming. My Q3 is incredible. Thank you to everyone at Audi Sugarland for being the rockstars they are. Special thank you to Logan for making my holiday season wonderful. 10/10 car buying experience.
Go see Logan Daniel! He is the man when it comes to car buying! He made the arduous car buying experience very seamless. The entire team at Audi Sugarland is just overall great. Very warm and welcoming. My Q3 is incredible. Thank you to everyone at Audi Sugarland for being the rockstars they are. Special thank you to Logan for making my holiday season wonderful. 10/10 car buying experience.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your wonderful review, Omar M.! We are delighted to hear that Logan Daniel ensured that your car-buying experience was as seamless as possible. We understand the task of purchasing a vehicle, and we are so happy to hear that you felt welcomed during your visit. It was a pleasure serving you and we thank you for being part of our Sewell family!