Reviews
Everyone was great at this dealership, I worked with Kieran Murphy for the lease of my new Mazda and he was great! Everyone at the dealership was very helpful and I felt they really understood what I was looking for and my goals. It was super quick, and Kieran gave me lots of options and helped me decide which path was best for me! The most seamless car buying/leasing experience I’ve ever had. I’ll definitely be returning to northtown Mazda!
Everyone was great at this dealership, I worked with Kieran Murphy for the lease of my new Mazda and he was great! Everyone at the dealership was very helpful and I felt they really understood what I was looking for and my goals. It was super quick, and Kieran gave me lots of options and helped me decide which path was best for me! The most seamless car buying/leasing experience I’ve ever had. I’ll definitely be returning to northtown Mazda!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Exceptional Service, I would definitely recommend buying your next vehicle from Northtown Mazda. Everyone I worked with provided excellent service.
Exceptional Service, I would definitely recommend buying your next vehicle from Northtown Mazda. Everyone I worked with provided excellent service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending Northtown Mazda! We hope to see you again down the road!
Exceptional Service, I definitely recommend buying your next vehicle from Northtown Mazda. Everyone that worked with me provided excellent service.
Exceptional Service, I definitely recommend buying your next vehicle from Northtown Mazda. Everyone that worked with me provided excellent service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christopher, this feedback made our day! Thank you for giving your business to Northtown Mazda and for sharing such a kind review. Enjoy your new vehicle!
Came in for a tire puncture, was able to get patched and back on the road same day. Wonderful staff and ambiance.
Came in for a tire puncture, was able to get patched and back on the road same day. Wonderful staff and ambiance.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Sharon, we're glad we could get you back on the road quickly at Northtown Mazda. Your feedback means a lot to us and we hope to see you again!
Being apprehensive making a new purchase, Josh made the experience light and professional and will highly recommend the dealership
Being apprehensive making a new purchase, Josh made the experience light and professional and will highly recommend the dealership
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your recommendation, Carolyn! We're so pleased that Josh made your experience a positive one. Safe travels from all of us at Northtown Mazda!
Alexander was fantastic and he went above and beyond to ensure a great experience! I would highly recommend this dealer
Alexander was fantastic and he went above and beyond to ensure a great experience! I would highly recommend this dealer
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are so flattered by your recommendation of Alexander! It means a lot to Northtown Mazda, and we hope we can be of service again in the future!
Very pleased, video was great! Would recommend Northtown Masda to anyone, they are great to work with
Very pleased, video was great! Would recommend Northtown Masda to anyone, they are great to work with
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
William, thank you for recommending Northtown Mazda! It's terrific to hear you enjoyed the video and had such a positive experience with our team.
I cancelled a zurich warranty as well as a ziebart protection package that I purchased through them. I personally handed in signed and dated cancellation forms only to receive an email with the exact same forms asking for my signature 20 days later.
I cancelled a zurich warranty as well as a ziebart protection package that I purchased through them. I personally handed in signed and dated cancellation forms only to receive an email with the exact same forms asking for my signature 20 days later.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Jessica, I'm very sorry for the clerical mix-up, and I understand why this would be frustrating to receive these forms after you'd already signed them. I will look into what happened here, but in an effort to get this sorted out for you as quickly as possible, would you consider calling me? Thank you, Joe Dibble - Sales Manager - 716-529-3500 X 12195
Everything went very smooth. Took me right away and was done in less then an hour.
Everything went very smooth. Took me right away and was done in less then an hour.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Cathleen, thank you for the great review. We look forward to seeing you again at Northtown Mazda!
Excellent customer service! The entire team was friendly, knowledgeable, and professional. They made the car-buying process simple, stress-free, and enjoyable. I’m very happy with my new Mazda and highly recommend Northtown Mazda to anyone looking for a great dealership experience. Thank you, brothers Mohammed and Shah Rashid.
Excellent customer service! The entire team was friendly, knowledgeable, and professional. They made the car-buying process simple, stress-free, and enjoyable. I’m very happy with my new Mazda and highly recommend Northtown Mazda to anyone looking for a great dealership experience. Thank you, brothers Mohammed and Shah Rashid.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your recommendation and for sharing your experience with Mohammed, Shah, and the team! Congratulations on your new Mazda! - The Northtown Mazda Team