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Colonial Cadillac

(1,745 reviews)
Visit Colonial Cadillac
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm Closed
Sunday 11:00am–3:00pm Closed
New (781) 218-3270 (781) 218-3270
Used (781) 218-3309 (781) 218-3309
Service (781) 443-7994 (781) 443-7994

Reviews

(1,745 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Completely Satisfied

I brought my car in for the annual state inspection. They took me right away without an appointment, and gave me a complimentary car wash. Needless to say, I am a happy customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the positive feedback, Rose! We look forward to the next time we get to see you at the dealership!

Lease of Nissan Rogue Sport Black

Friendly and efficient service. The salesperson Mr. Bill Sullivan shows a high degree of professional expertise. Very Pleased

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words, Edgar!

Ms Joanne

Love my Cadillac XT5! John my Salesman is the best! Colonial Cadilac in Woburn MA was a breath of fresh AIR!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the kind words, Joanne!

Not sure what you're looking for

Excellent service department, Peter, John and Tony were so courteous and helpful. A great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for choosing us, Connie! We love to hear when our customers leave our dealership happy and we look forward to the next time we get to see you at the dealership!

Great dealership

Purchased used escalade Ext few months ago ,had couple small issues they went above and beyond what I expected, nice to see there are dealers that do the right things .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for choosing us, Rick! We look forward to the next time we get to see you at the dealership!

Cadillac CTS

Everything was excellent, technicians great and knowledgeable in all my questions

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the positive feedback, Mary! We love to hear when our customers leave our dealership happy.

Joseph white

I hate surveys.... the dealership is top notch. Stop the surveys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the kind words, Joseph!

robert defelice

Exceptional, as usual! everything about Colonial Cadillac has been A+++!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for choosing us, Robert! We love to hear when our customers have a great experience at our dealership.

Customer

We are fortunate to have such a reliable dealership to service our car. The employees are always pleasant, warm and helpful to the customers, including the explanation/diagnosis and/or recommendation for repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for choosing us, Cathy! We appreciate your business and look forward to the next time we get to see you at the dealership!

Colonial Cadillac of Woburn

Donny Murphy is an outstanding salesman. He showed me exactly what I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the positive feedback, Donny! We love to hear when our customers have a great experience. Be sure to keep us in mind for any service needs you may have in the future.