Reviews
Great service good communication overall very pleased.
Great service good communication overall very pleased. Would recommend and would go again. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent dealership!
Excellent dealership! I was so upset when I scuffed one of my beautiful customized rims on my Escalade but I was able to get it dropped off to the dealership within days and they had it looking good as new within hours! A++++++
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The entire team at Colonial were a pleasure to deal with!
The entire team at Colonial were a pleasure to deal with!! I had no problems at all!! John is the best!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dave Robinson is a gentleman and a lovely person to do
Dave Robinson is a gentleman and a lovely person to do business with. He explains everything in a forthright manner easy to understand.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jim is great ordered the part that needed to be changed
Jim is great ordered the part that needed to be changed and had it replaced today. Thank you so.much
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Trusted Cadillac service, great staff doing scheduling,
Trusted Cadillac service, great staff doing scheduling, coordinating and communicating service needs and completing any necessary repairs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We were a little disappointed with our service.
We were a little disappointed with our service. The car is used but very nice. Everyone was very nice and polite. Everyone we talked to said they check out everything in the car thoroughly. As soon as I left the dealership it said change the battery in the key fob. The fluids were a little low. We couldn't find the tool for the wheel lock lugs, the dealer ship couldn't either so we brought it back and they changed the lugs. Used the parking brake once it locked up, had to have it towed home. Our mechanic got it out with his scanner. Brought it back they cleaned up the brakes. I told them the brakes squealed sometimes, they still do. I brought the car back on Monday afternoon, I called Friday afternoon they said the car was done and they had text me and called me. That was not true. Everybody has bad days and I'm sure you check your cars out, but I feel that was not the case with us. We would use your dealership again.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Everyone was very nice and helpful.
Everyone was very nice and helpful. Love the coffee/latte machine in the waiting room.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Renata was service manager.
Renata was service manager. She is extremely professional, warm and courteous. She makes entire experience pleasant. Colonial staff from runner to service manager to cashier are courteous and very helpful. First rate organization.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Highly recommend Colonial Cadillac.
Highly recommend Colonial Cadillac. Great sales and service staff. Thank you all Stay well 🍀Buck🍀
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair