David Lloyd Tallahassee

Avoid this dealership. Though the sales team was helpful, all of the negative experiences came from the owner. I was told to complete the financing paperwork at the local credit union, as they would be closing before the dealership that day. After I drove 500 miles, I arrived to find the deal had changed when the owner removed my state’s tax benefits from my trade offer. As the agreement had already been financed, I was hard-pressed to argue now. I told my salesperson to have the car “road trip ready,” specifically instructing them to make sure the tires were inflated to the proper levels and to change the oil if needed. Then, I had the car inspected at a nearby dealership (a certified manufacturer dealership) the day before purchase. Due to time (not mileage), the car needed an oil change per the inspection, but this information was intentionally withheld. I was only made aware of the recommendation after I had to contact the inspection team, as an engine light came on 400 miles into my drive home. As such, it was not listed on the buyer’s order. When I asked for reimbursement for the overdue oil change, I was denied. The salesperson apologized as the owner refused to oblige. After some failed attempts, I went through the BBB. After some additional back-and-forth, the owner then offered to reimburse half the cost of the oil change in exchange for my removing my negative review on CarFax and signing away my rights to write any further negative reviews on any other platform. I reserved my rights and said I hoped for full reimbursement so I could add something positive to my reviews. He then shut down all communication through the BBB. I have attached a screenshot of his offer on my Google review as I could not attach it here. He said my CarFax review was “derogatory,” but I encourage you to read it for yourself on CarFax.

David took care of me from start to finish. He was fair, easy to work with and not at all like a stereotype of a used car salesperson. I've gotten to know him and find him to be honest and truly interested in finding the best deal to make people happy. Highly recommend!