Butler Ford

3.0 out of 5 3.0

Reviews

3.0 out of 5 3.0
3 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    November 26, 2018

    I dropped my Lincoln off here because the brakes were not working right. They stated pads were good but brake booster had a busted diaphragm. Quoted... $712 to fix. I picked my car up 3 days later to $752 charge. I drove my car home and the brake pedal is literally scrubbing when you press it and the pedal goes all the way to the floor before stopping the car. I took it back to them and they say it's normal? I have drove this car for five years and I think I know what the brakes felt like before. I will not purchase a car from them or use their service dept again. I will update after I take my car to another mechanic.

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    Quality of Repair
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    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    August 26, 2018

    This dealer was quick to respond to my Cars.com inquiry. The internet sales manager, William, was very helpful, courteous, and knowledgeable regarding... the vehicle I was looking at and able to answer all my questions. He ultimately worked up a great deal on the truck. My wife and I made a visit to the dealer and completed the purchase within an hour or two. We were very pleased and impressed with the personnel, the facility and the available inventory of vehicles we were interested in....dealer is highly recommended.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 3.0 out of 5
    May 7, 2018

    The dealership was nice and pretty clean the people were ok but the sell took forever and they didn’t want to work with me on something’s and they didn’t... fix a blinker on the mirror it was it was busted other then that it’s a pretty good place

    4.0 out of 5
    Customer Service
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    Quality of Repair
    Not Applicable
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?