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Serra Trussville Kia

(2,396 reviews)
Visit Serra Trussville Kia
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 state dealer award
View 10 awards
2025 state dealer award 2024 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (205) 578-3369 (205) 578-3369
Used (205) 578-3378 (205) 578-3378
Service (205) 578-3384 (205) 578-3384

Reviews

(2,396 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Serra Trussville Kia from DealerRater.

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Great experience!

Great experience! Chad was an awesome patient salesman. We drove over a hour for a specific vehicle and Chad and the team made it happen for us

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I love the dealership and the people that work there are

I love the dealership and the people that work there are very friendly to everyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Pleased with vehicle except for some reason KIA chooses

Pleased with vehicle except for some reason KIA chooses to leave basics off the EX model Telluride like the rear view that links with the garage door opener, probably a couple hundred dollars, live and learn

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Good service.

Good service. Slow to get work done. No accommodation to get customers home. Polite people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

James is the best!

James is the best! He did everything he could to help me secure my dream car for my birthday! Highly recommend him! This was an out state purchase for me and everything went smoothly! Go see James for your next car purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was very satisfied with the service I received everyone

I was very satisfied with the service I received everyone was friendly and courteous. I will highly recommend your dealership to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

My experience with Serra Kia Trussville was exceptionally

My experience with Serra Kia Trussville was exceptionally positive. Their approach instilled a sense of comfort and confidence as they expertly guided me through the process. I am compelled to enthusiastically recommend their services to others based on this remarkable experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Always have a wonderful experience at Serra Kia

Always have a wonderful experience at Serra Kia Trussville. Greg was amazing. Can’t wait to do business there again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Malik Gunn was Very helpful and polite thru the whole

Malik Gunn was Very helpful and polite thru the whole process, he made everything understandable and was attentive to all the requests we asked for

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Fantastic service every time I go and they wash your car

Fantastic service every time I go and they wash your car at no cost! Left cleaner than when I arrived!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.