Reviews
Write a reviewTom and Pete the owners sons who runs the bad business sold a Dodge truck that they knew had several severe engine problems that cause an engine to blow with in three days! When we asked to purchase a warranty they said no they would fix it for $1,600.00 as they knew already what was wrong with it. They did. It fix it, but did add additional problems to it by not putting back together correctly. I am definitely seeking legal assistance to stop this horrible business.
Tom and Pete the owners sons who runs the bad business sold a Dodge truck that they knew had several severe engine problems that cause an engine to blow with in three days! When we asked to purchase a warranty they said no they would fix it for $1,600.00 as they knew already what was wrong with it. They did. It fix it, but did add additional problems to it by not putting back together correctly. I am definitely seeking legal assistance to stop this horrible business.
- Customer service
- 1.0
- Buying process
- 3.0
- Quality of repair
- 1.0
- Overall facilities
- 3.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Got a truck from these guys and had nothing but trouble with it I have contacted them to fix the problems but they never got fixed I have text from George saying they would but then never answered my calls or text
Got a truck from these guys and had nothing but trouble with it I have contacted them to fix the problems but they never got fixed I have text from George saying they would but then never answered my calls or text
- Customer service
- 2.0
- Buying process
- 2.0
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Do not buy a car from here!!! I repeat do not buy a car from here. My girlfriend bought a car from here and we have been dealing with issue after issue from it, and finally 6 months later we find out the problem was the transmission. It is shot and needs to be rebuilt or replaced. This car has been faithfully maintained, and despite that it still didn't work well. This car basically did not receive maintenance before it was sold, as evidenced by several parts that we have had to replace. Now we are stuck with a car note and a car that is basically useless until we come up with over $1800 to replace the transmission. Had this care for 6 months, and it functioned well for about 1 month out of that 6 months. She is a student just trying to get her education, and the fact that they sold her this worthless trash is unconscionable and predatory. This place needs to do so much better. Don't get screwed.
Do not buy a car from here!!! I repeat do not buy a car from here. My girlfriend bought a car from here and we have been dealing with issue after issue from it, and finally 6 months later we find out the problem was the transmission. It is shot and needs to be rebuilt or replaced. This car has been faithfully maintained, and despite that it still didn't work well. This car basically did not receive maintenance before it was sold, as evidenced by several parts that we have had to replace. Now we are stuck with a car note and a car that is basically useless until we come up with over $1800 to replace the transmission. Had this care for 6 months, and it functioned well for about 1 month out of that 6 months. She is a student just trying to get her education, and the fact that they sold her this worthless trash is unconscionable and predatory. This place needs to do so much better. Don't get screwed.
- Customer service
- 2.0
- Buying process
- 2.0
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I came in with a low down payment and challenged credit. Drove off in a 2015 Lexus, enough said! Service was excellent and the process was swift.
I came in with a low down payment and challenged credit. Drove off in a 2015 Lexus, enough said! Service was excellent and the process was swift.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service was terrible, basically ignored and wanted 4x more payment w/o credit check. But offered a car out back. Fake apology given and manager pretended it was someone else
Service was terrible, basically ignored and wanted 4x more payment w/o credit check. But offered a car out back. Fake apology given and manager pretended it was someone else
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Beware purchased a vehicle there with 2500 worth damages. Make sure to do a pre purchase inspection unless you wanna be slammed. Dont make same mistake I did. I strongly suggest elsewhere.
Beware purchased a vehicle there with 2500 worth damages. Make sure to do a pre purchase inspection unless you wanna be slammed. Dont make same mistake I did. I strongly suggest elsewhere.
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
I had a recent repo but these guys still got me a low down payment! The car was clean and the service was excellent! Tom and Shawn are the BEST. Thank you.
I had a recent repo but these guys still got me a low down payment! The car was clean and the service was excellent! Tom and Shawn are the BEST. Thank you.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Friendly and patient staff. I went here after being turned down and treated poorly by multiple dealerships because of my bad credit. The salesman and finance manager sat down and worked with me to get in a reliable vehicle with affordable monthly payments. I am so grateful for their help and appreciate them for treating me with dignity and respect. Thanks guys! Love my Honda!
Friendly and patient staff. I went here after being turned down and treated poorly by multiple dealerships because of my bad credit. The salesman and finance manager sat down and worked with me to get in a reliable vehicle with affordable monthly payments. I am so grateful for their help and appreciate them for treating me with dignity and respect. Thanks guys! Love my Honda!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Really friendly, courteous, individuals who are very helpful with you finding a vehicle of your choice and something that will fit your budget depending on your financial needs. If you have a problem with the CAR/SUV you buy from 916 Auto Mart, they will help you when needed and always welcomes you when you come in regarding the issues you may have.
Really friendly, courteous, individuals who are very helpful with you finding a vehicle of your choice and something that will fit your budget depending on your financial needs. If you have a problem with the CAR/SUV you buy from 916 Auto Mart, they will help you when needed and always welcomes you when you come in regarding the issues you may have.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My credit is bad. I mean really bad. They told me that I would maybe need a cosigner but would try puting me on a loan by myself. It worked out. I found the perfect SUV with only $1000 down. They worked with me. That means alot!!
My credit is bad. I mean really bad. They told me that I would maybe need a cosigner but would try puting me on a loan by myself. It worked out. I found the perfect SUV with only $1000 down. They worked with me. That means alot!!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you very much for your business! Enjoy your new car!