Reviews
Disappointed.
Disappointed. Had to get emissions done, back Light hanging by duct tape & no spare tire
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Their prices are very competitive and Mauricio is
Their prices are very competitive and Mauricio is friendly, knowledgeable, and eager to help. I found a well-maintained car that suits my needs perfectly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear Js003j, Thank you so much for your kind review! We're thrilled to hear that you found our prices competitive and that Mauricio provided you with excellent service. We're glad you found a well-maintained car that suits your needs perfectly. If you ever need any further assistance, please don't hesitate to reach out. Enjoy your new car! Best regards, Ace Cespedes general manager and the Alpha MotorSports Sales Team https://www.alphamotorsport.net/
Hi Amir Khan, From our initial interaction to the moment
Hi Amir Khan, From our initial interaction to the moment I drove off the lot, your professionalism and dedication were evident. You made the entire process smooth and stress-free. Your knowledge about the vehicle, including its features and history, was impressive, and your transparency in answering all my questions instilled confidence in my decision to purchase. Moreover, your approach to negotiation was fair and respectful. You listened to my concerns and preferences, and we were able to reach a mutually beneficial agreement without any pressure. I truly appreciate your patience and willingness to accommodate my needs throughout the negotiation process. Additionally, I would like to thank you for your post-sale assistance. You took the time to explain the warranty coverage and provided valuable insights into ongoing maintenance recommendations, which have been incredibly helpful. The only negative is your pricing online needs to be more clear about the advertised discounts. Dr. Irshad
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Danie es un vendedor excelente buena atención y muy
Danie es un vendedor excelente buena atención y muy rápido en su trabajo muy amable
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
¡Hola Jose! Muchas gracias por tus amables palabras. Nos alegra saber que tuviste una experiencia positiva con Danie. Nos esforzamos por ofrecer un excelente servicio al cliente y es genial ver que nuestro trabajo rápido y amable es apreciado. ¡Esperamos poder servirte nuevamente en el futuro! Saludos, Ace Cespedes gerente general y el equipo de ventas de Alpha MotorSports https://www.alphamotorsport.net/
Car listed for 21500.
Car listed for 21500. Then down in the fine print. This is if your military or student and all possible discounts....... So they try selling the car to me for 26500.... To me this is very sneaky advertising. The car should be listed for what you want for it. Not some low bait and switch pricing. Then of course they're doing me a favor by giving me an employee discount..... So from the listing price of 21.500 they can sell it for 24000.00 They list on the site they have all kinds of awards... I don't see how you get an award for this kind of fictitious listing. Steer clear! You been warned.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great customer support!
Great customer support! Agent Daniel Fuentes was awesome! Highly recommend this dealership for your next car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Knowledge and prompt when responding to questions.
Knowledge and prompt when responding to questions. Both Mauricio and David were helpful and professional for a smooth buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear Caseyb1123, Thank you so much for your kind review! We're thrilled to hear that both Mauricio and David provided you with knowledgeable and prompt assistance, ensuring a smooth buying experience. Our team strives to offer the best service possible, and your feedback confirms that we're on the right track. If you have any further questions or need additional assistance, please don't hesitate to reach out. We look forward to serving you again in the future. Best regards, Ace Cespedes general manager and the Alpha MotorSports Sales Team https://www.alphamotorsport.net/
This man helped me out when I could get a car anywhere!
This man helped me out when I could get a car anywhere! Great customer service, will return!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Jnaparicio14, Thank you so much for your kind words! I'm thrilled to hear that I could help you out when you needed it and that you had a positive experience with our customer service. It was a pleasure assisting you, and I look forward to seeing you again in the future! Best regards, Ace Cespedes general manager and the Alpha MotorSorts Sales Team
AJ was the most helpful financial advisor.
AJ was the most helpful financial advisor. Daniel was the best when helping me pick out the vehicle. Love the experience and the new 2021 bmw 2 series
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We're thrilled to hear that AJ provided you with excellent financial advice and that Daniel was instrumental in helping you select your new 2021 BMW 2 Series. We're delighted that you had a positive experience with us. Enjoy your new car, and if you need anything else, please don't hesitate to reach out! warm regards, Ace Cespedes general manager and the Alpha MotorSports Team https://www.alphamotorsport.net/
Mauricio was amazing and very helpful.
Mauricio was amazing and very helpful. Made the car buying experience very easy and smooth. Definitely come check them out if you need a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear Maburizaiza, Thank you so much for your kind words! We're thrilled to hear that Mauricio made your car buying experience easy and smooth. Our team strives to provide the best service possible, and it’s always rewarding to hear positive feedback from our customers. We appreciate your recommendation and look forward to serving you again in the future! Best regards, Ace Cespedes general manager and the Alpha MotorSport Team https://www.alphamotorsport.net/
