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Star Auto Mall

(1,213 reviews)
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Sales hours: 9:00am to 7:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 9:00am–5:00pm
Tuesday 9:00am–8:00pm 9:00am–5:00pm
Wednesday 9:00am–8:00pm 9:00am–5:00pm
Thursday 9:00am–8:00pm 9:00am–5:00pm
Friday 9:00am–7:00pm 9:00am–5:00pm
Saturday 9:00am–7:00pm 9:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(484) 403-4859 (484) 403-4859

Reviews

(1,213 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Star Auto Mall from DealerRater.

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I recently purchased a car and had the absolute pleasure

I recently purchased a car and had the absolute pleasure of working with Chelsea. From start to finish, she was incredibly helpful, knowledgeable, and patient throughout the entire process. She took the time to answer all my questions, explained every detail clearly, and made sure I felt completely comfortable with my decision. What really stood out was her genuine kindness and professionalism—she never pressured me, and instead focused on finding the perfect car that truly met my needs and budget. Her friendly attitude and attention to detail made what can often be a stressful experience into an enjoyable one. Thanks to Chelsea, I drove away feeling confident and excited about my new car. I highly recommend asking for her if you’re looking for a smooth, honest, and pleasant car-buying experience!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

It was the seventh dealership I've gone to and the best

It was the seventh dealership I've gone to and the best experience. Xavier was focused. Listen to exactly what I wanted and quickly got the car clean ready for purchase and was there as a total professional.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

Great deals friendly people always ready to help.

Great deals friendly people always ready to help.This is my Second car with them and if everything goes well my friend will get one too

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Star Auto Mall 512.

He was very helpful with every thing it was great guy

He was very helpful with every thing it was great guy appreciate the help from him

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Star Auto Mall 512! Please let us know if we can be of any more assistance.

The entire process at Star Auto Mall was great.

The entire process at Star Auto Mall was great. I found the car on cars.com, made an online inquiry, got a call confirming the car was available. The next day I test drove, negotiated the price and financing, took delivery the next day. First time I’ve ever bought a car where I didn’t have to sit in a finance manager office, my sales rep managed the entire process and everything was signed online with an iPad. I would definitely recommend Star Auto Mall to friends or family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

Seamless process of purchasing a Vehicle.

Seamless process of purchasing a Vehicle. Fernando was awesome, knowledge of vehicle paperwork was ready and reviewed. Asked several times during our time if we had questions. Very personable a true pleasure to work with.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Star Auto Mall 512. We appreciate your business and hope to see you again soon!

Good service & great people to deal with Emmet was very

Good service & great people to deal with Emmet was very helpful & answered all our concerns.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

My experience at this dealership was great!

My experience at this dealership was great! Not only was it a quick transaction, but all the staff members I worked with were pleasant to interact with. I would recommend this dealership to anyone looking for an honest place to purchase a car.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Star Auto Mall 512. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

This dealership is upstanding and honest.

This dealership is upstanding and honest. There was good faith in all their dealings so far.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Star Auto Mall 512.

Great service in and out fast and super happy with my new

Great service in and out fast and super happy with my new 2016 Lexus ES350

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.