Reviews
Stay away! Scammed! I purchased a car June 1st, it broke down same day. I
Stay away! Scammed! I purchased a car June 1st, it broke down same day. I
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
I arrived June 4th to pickup the vehicle, drove it 10 minutes and it overheated, I called the service department and spoke with Charlie. I was told there was a problem with the heating/cooling component and StatcAuto would repair it and get the car back to me. 2 days later, I was told the water pump needs replacing and again Star Auto would replace it with no charge to me. Today makes a week, I put down $3500 for a car I don't have. At this point, I want my FULL deposit back and the loan canceled.
I arrived June 4th to pickup the vehicle, drove it 10 minutes and it overheated, I called the service department and spoke with Charlie. I was told there was a problem with the heating/cooling component and StatcAuto would repair it and get the car back to me. 2 days later, I was told the water pump needs replacing and again Star Auto would replace it with no charge to me. Today makes a week, I put down $3500 for a car I don't have. At this point, I want my FULL deposit back and the loan canceled.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Negotiating was easy no struggles. Everyone was patient ive gone through a little difficult time being my wife's vehicle who passed , and they were very accommodating.!!
Negotiating was easy no struggles. Everyone was patient ive gone through a little difficult time being my wife's vehicle who passed , and they were very accommodating.!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s wonderful to hear negotiations for your Subaru Outback went smoothly and that our team offered patience during this difficult time. Parvaz is grateful we could assist you with care and respect. Thank you for your five-star review.
My salesman was the best love star auto I bought 5 vehicles from star auto mall, never had a problem, treated me well
My salesman was the best love star auto I bought 5 vehicles from star auto mall, never had a problem, treated me well
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing us five times and for trusting us with your used Ram purchases. We’re delighted that Parvaz has consistently provided great service. We look forward to helping you again with your next vehicle.
I had a great experience purchasing my car from this dealership. The staff was friendly, knowledgeable, and never made me feel pressured throughout the process. They were transparent about the vehicle, answered all of my questions, and kept me updated every step of the way. The buying process was smooth and straightforward, and I’m very happy with my purchase.
I had a great experience purchasing my car from this dealership. The staff was friendly, knowledgeable, and never made me feel pressured throughout the process. They were transparent about the vehicle, answered all of my questions, and kept me updated every step of the way. The buying process was smooth and straightforward, and I’m very happy with my purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s wonderful to hear how smooth your Hyundai Elantra purchase was. Parvaz and the team are glad they could answer your questions openly and keep everything stress-free. Enjoy your Elantra and feel free to reach out if you need anything.
They got me approved fast and recommended a better vehicle than we originally looked at and were so happy with our purchase
They got me approved fast and recommended a better vehicle than we originally looked at and were so happy with our purchase
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re glad we secured your approval so quickly and helped you find a Ford that suited you even better than your original choice. It’s great to know you’re thrilled with your purchase. Thanks for trusting us with this decision.
We received great customer service. The salesman was not pushy or aggressive in any way. He listened to what ww wanted & came thru with the vehicle we selected. The crew was very friendly with the children making the experience as comfortable as possible.
We received great customer service. The salesman was not pushy or aggressive in any way. He listened to what ww wanted & came thru with the vehicle we selected. The crew was very friendly with the children making the experience as comfortable as possible.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with Parvaz and our team. We’re glad Parvaz provided attentive, non-pushy service and made sure your family felt comfortable. Enjoy your Audi Q7, and we look forward to assisting you again.
Smooth, and responsive. Website was user-friendly. Internet connection could be faster. Would probably purchase another car.
Smooth, and responsive. Website was user-friendly. Internet connection could be faster. Would probably purchase another car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Belinda, we are so glad that we had the opportunity to work with you and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
He was kind, professional, and very helpful. Would highly recommend. Very thankful Thankful, happy, pleased
He was kind, professional, and very helpful. Would highly recommend. Very thankful Thankful, happy, pleased
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
How great to hear Fernando was kind, professional, and very helpful while assisting you with your used Audi Q5 purchase. We’re glad you feel happy and thankful about your experience. Thank you for recommending us.
I bought a car took it home and had trouble with it. Took it back and they said Timing chain is bad. They are supposed to fix it. It's been a week and haven't heard anything. Only put 30 some miles on it and having these problems
I bought a car took it home and had trouble with it. Took it back and they said Timing chain is bad. They are supposed to fix it. It's been a week and haven't heard anything. Only put 30 some miles on it and having these problems
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
Chris, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue, or if you'd like to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Management Team (484) 898-8100