Reviews
love the vehicle, unfortunately the sun roof is not work nor is the USB port
love the vehicle, unfortunately the sun roof is not work nor is the USB port
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly.
THE PEOPLE AT THE DEALERSHIP VERY PROFESSIONAL DOWN-TO-EARTH PEOPLE, HOWEVER, THERE IS AN ISSUE WITH THE SUNROOF IT WILL OPEN BUT ONLY ONCE A DAY, DOESNT WORK CORRECTLY
Good people interested in pleasing there customers Warm atmosphere they interested in satisfying their buyers
Good people interested in pleasing there customers Warm atmosphere they interested in satisfying their buyers
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Here at Star Auto Mall 512, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Everyone seemed great, the service was great, and negotiations were somewhat fair. I recommend making sure everything that is promised to you is verified when purchasing your vehicle. Other than that, I had an amazing experience.
Everyone seemed great, the service was great, and negotiations were somewhat fair. I recommend making sure everything that is promised to you is verified when purchasing your vehicle. Other than that, I had an amazing experience.
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Xavier did a good job of recommending vehicles for me based on my preferences. He patient, was not pushy and answered all of my questions. I found an amazing car within my budget. I’m very happy!
Xavier did a good job of recommending vehicles for me based on my preferences. He patient, was not pushy and answered all of my questions. I found an amazing car within my budget. I’m very happy!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for sharing your experience. We’re pleased Xavier took the time to understand your needs and answer all your questions without pressure. It’s great to hear you found a Honda Accord within your budget; congratulations on your purchase and please let us know if we can assist further.
We saw the alfa romeo online 2 weeks ago my husband went and saw it. Couldn't test drive because recalls need to be fixed. They got it all fixed up and give us the paperwork for the testing that was done. They call my husband that it was done with in a week or less. My husband and I came down took test ride he love it it was so clean and nice and the price was just right and we got to take it home that night. They even got us full car insurance just took about 1/2 hour extra and everything else went smoothly. Thanks Steve for helping us and for staying late and to the other gentleman that stayed and helped to sorry did get his name
We saw the alfa romeo online 2 weeks ago my husband went and saw it. Couldn't test drive because recalls need to be fixed. They got it all fixed up and give us the paperwork for the testing that was done. They call my husband that it was done with in a week or less. My husband and I came down took test ride he love it it was so clean and nice and the price was just right and we got to take it home that night. They even got us full car insurance just took about 1/2 hour extra and everything else went smoothly. Thanks Steve for helping us and for staying late and to the other gentleman that stayed and helped to sorry did get his name
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing that we addressed the recalls in less than a week and provided the paperwork for your Alfa Romeo Stelvio test drive. We’re glad its condition and price were just right and that our team secured your coverage in thirty minutes so you could drive home that night. Thank you for noting Stephen’s help.
Very accommodating He was a great guy and very knowledgeable of all the vehicles we tried
Very accommodating He was a great guy and very knowledgeable of all the vehicles we tried
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for highlighting Stephen’s helpful guidance and expertise as you explored various models. We’re pleased he was able to answer all your questions. Congratulations on your used Volkswagen Tiguan, and please reach out if there’s anything else you need.
Dealer was very informed ,helpful and patient He gave us a lot of information on all the cars we asked about. We appreciate his knowledge.
Dealer was very informed ,helpful and patient He gave us a lot of information on all the cars we asked about. We appreciate his knowledge.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to know our team provided clear, patient guidance on all the models you asked about. Thank you for trusting us with your Nissan Altima service. We look forward to helping you again whenever you need more details.
Everyone is very nice. The dealership is very clean and Parvaz is the best salesman! If you need a good reliable car, Star Auto Mall is the place to go!
Everyone is very nice. The dealership is very clean and Parvaz is the best salesman! If you need a good reliable car, Star Auto Mall is the place to go!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your great feedback! We’re glad the clean showroom and friendly team made a positive impression. Parvaz is happy to hear you’re enjoying your reliable Ford Escape.
Everyone is very nice. The dealership is very clean and Parvaz is the best salesman! If you need a good reliable car, Star Auto Mall is the place to go!
Everyone is very nice. The dealership is very clean and Parvaz is the best salesman! If you need a good reliable car, Star Auto Mall is the place to go!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s great to know our team welcomed you warmly and that our showroom impressed you. Parvaz will be pleased to hear your kind words and glad to have helped you find your used Ford Escape. Enjoy your reliable Escape and thanks for choosing us.
Pleasant no pressure friendly Done Xavier was very courteous informative great personality but I definitely enjoyed the no pressure approach.
Pleasant no pressure friendly Done Xavier was very courteous informative great personality but I definitely enjoyed the no pressure approach.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with your Chevrolet Trax. We’re glad Xavier’s courteous and informative approach made your visit pressure free. Enjoy your Trax and safe travels.