Reviews
Attentive to need.
Attentive to need. Customer Service was okay and I the inventory was alright. They didn't force a sell and I really liked that.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your experience here at Star Auto Mall 512.
Somewhat Unprofessional, Takes a while to get things
Somewhat Unprofessional, Takes a while to get things done. They wait until the last minute to tell you something. Good cars & Good people to resort to if someone isn’t helping.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, Mike, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Glenn Chookolingo General Manager (484) 898-8100
He made the experience super comfortable and inviting,
He made the experience super comfortable and inviting, I’d recommend him to everyone! He was great lol.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Star Auto Mall 512.
I spoke with the sales man parvaz and he helped me
I spoke with the sales man parvaz and he helped me acquire my first car. It was a magma red nismo 370. And help me and my call the way through the process. We live out of state so we had to get it shipped and it all went through. Great sales man and helpful. Definitely went above and beyond your normal dealership highly recommend speaking to him if your thinking of buying a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much William. Parvaz works hard to make sure all our customers are treated fairly and the vehicles are correcctly described. Thank you again for the stellar review. Glenn Chookolingo Regional Manager
This dealership is very Unprofessional.
This dealership is very Unprofessional. And will run you around for days without a car!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Glenn Chookolingo General Manager (484) 898-8100
Maalik did a fantastic job, helped me find the best car
Maalik did a fantastic job, helped me find the best car that suits me, took care of me while doing other duties.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jada, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Maalik and our team here at Star Auto Mall 512 are glad to have you as a customer.
Sales personnel very cordial without being pushy and easy
Sales personnel very cordial without being pushy and easy to deal with. I would highly recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!
Everything was quick and simple to get done they had me
Everything was quick and simple to get done they had me in and out and they were so helpful
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Just a BIG thank you to team STAR you guys are the best
Just a BIG thank you to team STAR you guys are the best JIMMY your the man thank you and Malik thank you very much
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Star Auto Mall 512 are glad to have you as a customer.
Clean from the walk in.
Clean from the walk in. Lots of cars to choose from. Very friendly service and sales people. Maalik and Paulie made it painless. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Tasha! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Star Auto Mall 512, we look forward to having you as one of our valued customers for many more years to come!