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BMW of Little Rock

(787 reviews)
Visit BMW of Little Rock
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 8:00am–6:00pm
Tuesday 8:30am–6:00pm 8:00am–6:00pm
Wednesday 8:30am–6:00pm 8:00am–6:00pm
Thursday 8:30am–6:00pm 8:00am–6:00pm
Friday 8:30am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 2 awards
2019 state dealer award
2019 consumer dealer award
New (888) 583-8977 (888) 583-8977
Used (888) 583-9640 (888) 583-9640
Service (501) 943-4193 (501) 943-4193

Reviews

(787 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Little Rock from DealerRater.

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5 star review

Great service, helpful and very knowledgeable associates! If your looking to buy a bmw, make sure to check out bmw of Little Rock first! Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We are very pleased to hear you had a great service experience with our team! We do appreciate you and your business! Thanks again!

Service

I have been totally satisfied with the service i have received from service department, i have never had to wait long when getting work done always had a car for me to drive, Angie is the best,i would certainly keep recommending you to others. Thank you!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Zariah, thank you for the positive feedback! We are very pleased to know you had a great service experience with our team! We do appreciate you and your business! Thanks again! Come back and see us!

Tough experience

If you’re buying a used car, they probably won’t pay you any attention. The used car sales leadership in particularl was very poor.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Truett, we sincerely apologize for your experience with us. We do strive for quality customer service and will alert our management team to investigate the situation further. Thank you for sharing your honest feedback, as it will help us improve. Again, we are very sorry for the inconvenience this has caused.

Great personal relations with transat

Michael Blann was very helpful working with me on the purchase online. He made me feel good about a purchase without seeing the vehicle in person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive feedback with us! We are happy to know you had a great and overall helpful car-buying experience with Michael and our team! Enjoy your new vehicle! We appreciate you and your business, come back and see us!

Great BMW Dealership

Had a very good experience buying a new X3 at Littlerock BMW. Good price, great service and a great salesman. Will definitely recommend the dealership to me friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We are glad to know you had a great car-buying experience with our team! Enjoy your new X3! We appreciate you!

Great experience!

Tamika Savage is the absolute best! She, working with Tarik the sales manager, made this a very quick and enjoyable car buying experience! We are so thrilled with our new car and will return in the future for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We love to hear you had a great experience with Tamika and our team during your car-buying experience! We appreciate you and hope you enjoy your new vehicle! Thanks again!

Great Experience!

Tristan Fowler was a sweetheart to work with! The whole team was very welcoming and accommodating and we will definitely recommend this Little Rock dealership. Tristan now feels like a friend that we will continue to value fro years to come. He made us feel like our best interest was his as well. We can't say enough about this young man! Tarik and Tonya also made a great impression and their help is very appreciated. Overall BMW of Little Rock is THE place to buy a car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Joni, thank you for the positive feedback! We love hearing you had a great experience with Tristan and the rest of our team! We do appreciate you and your business! Thanks again, come back and see us!

Smooth purchase process

Fast and efficient process without any problems. Everything was done as expected. Sales accommodated my special requests, they identified a vehicle quickly and they brought it in the dealership in no time. I just signed the paperwork and I was on the road in no time .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Athan, thank you for the positive feedback! We are happy to know you had an overall smooth car-buying experience with us! We do appreciate you and your business! We hope you enjoy your new vehicle! Thanks again!

So quick, easy, and accommodating!

Dylan was so nice and so friendly, and quickly got my car back to be serviced. The waiting area is so nice that I’m actually glad I stayed and waited rather than have someone pick me up. The coffee was wonderful and the snacks were so thoughtful. They also have WiFi so I was able to catch up on some work. Dylan came out to the waiting area and told me my car was finished up much quicker than I expected and I was pleasantly surprised to find that they had washed and vacuumed it - which it was in desperate need of. Excellent customer service, beautiful clean facility, and very efficient technicians. I look forward to my next visit!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Sheila, thank you for the positive feedback! We are very pleased to know you had a great and overall quick service experience with Dylan and our team! We do appreciate you and your business with us! Thanks again for the kind words, come back and see us!

Treated great by everyone

Bought a used BMW from a different dealership. It had alignment issues. The other dealership out of Mississippi allowed us to take it to BMW to have it serviced. They fixed the issue within a couple of hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We love to know you had a great service experience and that we were able to fix the issue! Thanks again for your business! We appreciate you!