Reviews
Great service!
They are very friendly and professional. I enjoy doing business with them and I trust them to do the right thing. I also trust their expertise.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Kathy! We're glad we could make your service appointment a smooth one!
Service Review
Antywon Hampton was the second phone call I made after hitting a pothole and flattening two tires. He took care of the process for me!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting us to be your first choice for help! We really appreciate your kind words!
Excellent
I was very pleasantly surprised with the customer service I received. Nathan really took good care of me and listen to what I wanted. Good job!! Tonya is top notch!! Tarik really worked to get me a fair deal!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We're so glad you stopped by, Lloyd! We hope you enjoy your new wheels!
Very helpful
We purchased our vehicle from a different dealership (non BMW), we were still treated as BMW family.The service department was very attentive and handled our needs very efficiently.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the positive feedback! We love to hear you had a great and overall very helpful service experience! We do appreciate you and your business! Thanks again!
Great customer service always!
Dylan is always helpful, courteous and goes the extra mile to make each service experience convenient. He explains the service record and I leave understanding what the problem was or what the issue to be addressed is.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rhea, thank you so much for the positive feedback! We are very pleased to know you had another great customer service experience with Dylan during your visit! We do appreciate you and your business! Come back and see us!
A Great Experience!
Tamika In sales was wonderful in every way. Throughout the entire process Tamika proved to be very knowledgeable and patient as we made our selection. We were very comfortable the entire time. Once we had made our choice we found Tonya in financing to be equally helpful in every way. Really can’t say enough good things about their overall great attitude and professionalism. We would highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your positive feedback with us! We are pleased to know you had a great car-buying experience with Tamika and that she was able to help throughout the entire process! We appreciate you and hope you enjoy your new vehicle! Thanks again!
Awesome courteous and quick
We couldn’t be more pleased with Little Rock’s service dept Antoine was great the whole BMW group was very pleasant will continue to use
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback! We are very pleased to know you had a great overall experience with Antywon and our team during your visit! We do appreciate you! Come back and see us!
Great Service!
The Service Dept staff are excellent. Everyone was very welcoming and did everything to make my visit as pleasant as possible. The car was serviced in less time than I expected and my wait was very comfortable in the well appointed lounge.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to know you had an overall great experience with our service! Thank you for sharing your positive feedback with us! We do appreciate you, come back and see us!
Excellent service!!
Stopped by when car was steaming under the hood. They took immediate care of my car, and washed and vacuumed it. Great service!! They did this with no appointment. Everyone was very nice!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback! We are very pleased to know you received great service from our team during your visit! Thanks again for your business, we appreciate you!
Great buying experience.
They made everything so easy. I was relaxed and actually had fun. Staff efficient and pleasant .details of deal worked out quickly and no changes or surprises at signing paperwork
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
David, thank you for the great feedback! We are happy to know you had an excellent car-buying experience with us! We do appreciate you and your business! Thanks again!