Kendall Ford Lincoln of Anchorage

Tony was very helpful with the purchase of my truck and he even suggested a place to get the financing I need to make all this happen. I am very happy the experience I got at this dealership. Thanks again Tony.

Thanks to Michael Grace for the great service with Kendell Ford. Awesome job. Good sevice.

Disappointing Experience Despite a Friendly Salesperson While my salesperson was pleasant and professional, the overall experience with this dealership was disappointing for two key reasons: Dishonest Pricing Tactic: During the price negotiation, we agreed on a specific additional discount. However, when the updated quote was presented, that discount was not truly added. It was instead absorbed into an already existing discount on the original quote. This resulted in a higher final price than what had been agreed upon, which felt misleading and left me questioning the dealership’s integrity. Lack of Basic Post-Sale Support: I purchased a used vehicle “as-is” and completed a test drive without any noticeable issues. However, on the drive home, the car began making a loud, concerning squealing noise (later discovered to be a small pebble lodged near the brakes. Simple fix!). I immediately called to see if the dealership would at least take a quick look, given that I had just driven off their lot. Instead, I was flatly told they wouldn’t even inspect it because it was sold “as-is.” I fully understand what “as-is” means, but I also believe good customer service doesn't end the moment the papers are signed. Had they shown even a small willingness to check the issue, my review would be very different. Instead, their unwillingness to engage left me feeling dismissed and frustrated. Because of this experience, I don't recommend this dealership to others.

The sales person was friendly and attentive of what I was looking for. He was helpful and knowledgeable about my questions. So far my experience has been good.

I've now bought multiple vehicles from Kendall Ford of Anchorage, and it's always been a smooth and pleasant experience. This latest vehicle was no exception. Asont� was polite, thorough, and knowledgeable about the car without ever being pushy. Jeff and the rest of the team always make me feel valued and welcome when I'm there, and they do it seemingly effortlessly and without it feeling contrived. Beyond that, the service department has always done an excellent job at keeping my vehicles in great shape and giving them the attention they need.

The staff was very helpful and friendly, especially Ian kept me up-to-date during the process when vehicle was ordered was very respectful and answered all the questions I had

I just purchase a 2024 from Kendall of Anchorage. I worked with Mike, Preston. They listened, did not pressure and were willing to help in any way. This was a great experience. I 100% recommend Mike and Preston.

Shane was super helpful and informative. He made the process easy and really went above and beyond to get us the best deal. No shady salesman tricks just up front and honest and energetic. I definitely recommend going to Shane if you are looking for a vehicle.

This is the first time I have actually purchased from Kendal Ford of Anchorage, in the past i would rather purchase from Kendal Ford of Wasilla. This time was different, our salesman, Jackson, did a great job and made us feel welcome and looked after our wants/needs and we purchased the Navigator.....only been a week but the wife and i are very happy with the purchase.

helpful and courteous - just not happy there was only 1 key was available at time of 1st call; i would have asked to get duplicate before continuing.