Reviews
I was extremely impressed with how easy and far less time consuming it was to shop with CarMax as opposed to a local dealership.
I was extremely impressed with how easy and far less time consuming it was to shop with CarMax as opposed to a local dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The process was so easy! My salesperson, Amanda, was amazing. She helped walk me through the process and what to expect along the way. I loved that I was able to do the process in pieces on different days. The trade-in amount was more than I was going to get anywhere else, and I loved the no-pressure feel of the entire experience. I had a couple of issues with the vehicle, and Amy immediately resolved them with no hassle. She was so kind and helpful I will definitely look at CarMax when I need to purchase again in the future.
The process was so easy! My salesperson, Amanda, was amazing. She helped walk me through the process and what to expect along the way. I loved that I was able to do the process in pieces on different days. The trade-in amount was more than I was going to get anywhere else, and I loved the no-pressure feel of the entire experience. I had a couple of issues with the vehicle, and Amy immediately resolved them with no hassle. She was so kind and helpful I will definitely look at CarMax when I need to purchase again in the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The dealership was able to obtain the vehicle I was looking for in just a week. Most communication was done promptly over texts. I was able to test drive and purchase the vehicle in just a few days.
The dealership was able to obtain the vehicle I was looking for in just a week. Most communication was done promptly over texts. I was able to test drive and purchase the vehicle in just a few days.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience with Jimmy Gabriel, and the rest of the staff at the Springfield, Il. store. I would highly recommend them to anyone! Thanks for making my purchase a pleasure!
Great experience with Jimmy Gabriel, and the rest of the staff at the Springfield, Il. store. I would highly recommend them to anyone! Thanks for making my purchase a pleasure!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I’ve purchased and traded many cars over the years to CARMAX. I will keep coming back, I am very happy and satisfied.
I’ve purchased and traded many cars over the years to CARMAX. I will keep coming back, I am very happy and satisfied.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We truly enjoyed the experience at the Springfield store, everything went very smooth. The trade in allowance of our car was exactly what they had estimated. The sales person was extremely knowledgeable and very personable. We liked the fact the unit operated as a team and helped each other out. CarMax has truly earned our respect.
We truly enjoyed the experience at the Springfield store, everything went very smooth. The trade in allowance of our car was exactly what they had estimated. The sales person was extremely knowledgeable and very personable. We liked the fact the unit operated as a team and helped each other out. CarMax has truly earned our respect.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
This experience was calm and pleasant. I really enjoyed working with the CarMax team and will for sure be going there again
This experience was calm and pleasant. I really enjoyed working with the CarMax team and will for sure be going there again
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Such an amazing experience! Thank you!! You guys took an overwhelming experience and made it great! I would highly recommend Carmax because my experience was so fantastic. They treated my husband and I with respect and true professionalism. I was updated throughout the delivery process of vehicles offsite and felt like I was their only customer (I know I wasn't!). We had thousands of questions trying to decide between cars but Chris walked everything through with us. When it was time to do a side by side comparison, he provided valuable information. We love our new car!
Such an amazing experience! Thank you!! You guys took an overwhelming experience and made it great! I would highly recommend Carmax because my experience was so fantastic. They treated my husband and I with respect and true professionalism. I was updated throughout the delivery process of vehicles offsite and felt like I was their only customer (I know I wasn't!). We had thousands of questions trying to decide between cars but Chris walked everything through with us. When it was time to do a side by side comparison, he provided valuable information. We love our new car!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I’ve purchased and traded many cars over the years to CARMAX. I keep coming back because it is so easy, upfront, no hassling, and knowledgeable people. I leave every time very happy and satisfied.
I’ve purchased and traded many cars over the years to CARMAX. I keep coming back because it is so easy, upfront, no hassling, and knowledgeable people. I leave every time very happy and satisfied.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Chris was very helpful throughout the entire car buying process. I would recommend CarMax in Springfield!
Chris was very helpful throughout the entire car buying process. I would recommend CarMax in Springfield!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car