Reviews
Service oil change and tire rotate
As always, professional. Chris in service and Brian in sales make sure of it
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Our staff is committed to providing each of our clients with the best automotive experience!
Worst dealership ever
Horrible experience, I’ll never buy a car/truck here again.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Joshua David Basil, we regret to see that you weren't happy with your experience here. We would like to have a better understanding about your experience. Please reach out to us at (734) 344-4579 at your earliest convenience and we will do our best to resolve this with you.
A very good experience
I found this vehicle I purchased at cars.com. We did almost everything over the phone. We had a little problem with the financing since this was an out of state purchase but the finance manager did a great job in contacting the necessary individuals to insure the proper entities were on board. The salesman had everything ready which was great since this was a 4 hour drive. One of the best car buying experiences. I was impressed they were aware of KY titling and registration requirements.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
TMKUZ
Paco Calderon very GREEDY. Does not communicate well, disrespectful to clients. I went in to lease my 5th Terrain & was very disappointed with this guys lack of ethics. He had one job to do - pinstripe the car, took him 5 days to complete because he doesn't bother to read emails. Incompetent as a sales person, seems driven by greed instead of sense of fairness. Paco shows little to no integrity in dealing with customers. A stain on this dealership. I will go out of my way to advise perspective clients to deal elsewhere and not to deal with PACO CALDERON at all.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (734) 344-4579 to discuss your concerns, as your satisfaction is of utmost importance to us.
Oil change and service
The Moran service csr was great, facilities were clean and comfortable. I was on my way in about 15 mins.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're glad everything was completed quickly and to your satisfaction!
New Car Experience
I visited the dealer from a eye catching add I saw in the paper. When I arrived I was skeptical with the salesperson, but ended up being very helpful and went out of his way to make the transition from trading in my old car to an incredible lease on a car I love !! I had my heart set on the Winterberry color, which was only available off the lot at another location not nearby. My salesperson tracked down and drove my new car to the dealership where I picked it up the next day ! I love love love my Encore !!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We want all our clients to have a comfortable and stress-free experience with us!
Excellant service
Very professional staff. Repair and re paint was perfect. I could not see any evidence of prior damage and my car is pearl white which is not easy to blend
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Awesome
Great Guys! Keep up the good work! I will buy a new vehicle from here in the future
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are so happy to read such a great review about Moran Buick GMC! We sincerely value your business and look forward to your next visit!
Oil change and service
The staff is extremely friendly, I've had service pro jimmy robb who has taken care of me a few times with different vehicles he is a great asset to the moran family, I wouldn't go to any other dealership thanks again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Moran Buick GMC!
Great customer service.
In the past my I would dread going to a dealership to purchase a car but Moran Buick GMC was pleasant and quick met all my car needs plus no haggling great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!