OtoCity of Totowa, New Jersey is dedicated to providing the ultimate automobile buying experience. OtoCity is your #1 so
urce for buying a quality Pre-Owned vehicles. We have extensive relationships in the dealer community allowing us to purchase a wide variety of lease returns and new car trades at exceptional values. This enables OtoCity to pass along huge savings on the highest quality vehicles of your choice. In addition, we offer a full array of financing options to meet your needs.
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I am truly satisfied with the customer service I received, specifically from Omar, but as well as Sam and the other brothers. Came in for a test drive... and received no pushy salesman antics. Very transparent, efficient, and extremely pleasant. Left a few hours later with my new (used) car! Highly recommend.
Oto city is wonderful. Genuine, honest, and accommodating, the guys here are phenomenal. Sam, Omar, and Pete did everything they could to make me a happy... customer. Not only did they figure out how to help me with my lack of finances, they made it possible for me to drive off the lot with a vehicle that I love. Upon taking a bus to Newark, I took a Lyft the rest of the way. When the driver refused to bring me the rest of the way, instead of having me walk, Omar picked me up. They stayed open a half hour later to let me test drive the vehicle I chose. Omar was honest with me about the minor issues with the vehicle, while Sam handled the financial side. After doing everything he could to get me approved for a loan, we came up with a plan that worked well. The guys here treated me like family, and it was a pleasure to do business with them. I would purchase another car from them.
Amazing service. The guys are absolutely great. Very patient. Treated us like family. Conversation was beyond great. Omar was great. Alot of great laughs... and he made sure everything was in order
$1590 on preparation fees plus $500 on paperwork for a truck for $11000 and they can't even answer what the fees are about and in top of that they take... $1000 because I broke a deal that I never sign . I never sign a paper that I agree to pay that . Never leave a deposit with Sam they deceive people . If the people got a complaint go to bbb or your closest dmv they will help you. What they do is not right and I will go straight to complain about it
I purchased my first used vehicle at Otocity in Totowa NJ. I have to say what an experience. Great place wonderful and out going sales team and a wonderful... staff. I felt like I never left home it was a very worm and cozy place. The guys at Otocity made the whole buying process fun and easy. The guys gave me my first fill up my first free gas lol they filled up my gas tank and said this is on us before leaving. I highly recommend buying your car from Otocity. Thank you so so much Otocity you guys are Awsome !
They were very reasonable on the price and the car was in good condition. They are a real deal dealership, they have the quality of a big dealership but... the warmth of a small one. Top-notch.
Even while going through financial hardship and needed a vehicle oto City was the place for me. They have cars for all budgets. If you're looking for just... a point A to point B car or something more luxurious or anything in between. Sam and Omar are your goto guys. Great and friendly customer service.
Beutifull place, great customer service , thanks guys , exitos , super happy for the deal , nice car , happy happy see you soon
I love this place!! The staff is friendly and welcoming. They were very knowledgeable and made a lot of great recommendations. This is the place to go... !
Hands down, best car buying experience I have had! Want to thank the guys at Otocity. I am from out of town and had several issues to deal with. They took... care of everything. I will definitely be telling my friends to buy there!