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Catoctin Automotive Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (14 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (14 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I found a style and color of mini cooper I liked.. this dealership had one.. internet shopping is easiest to start for me.. I emailed them twice about this car included my phone number… nothing!!!

I found a style and color of mini cooper I liked.. this dealership had one.. internet shopping is easiest to start for me.. I emailed them twice about this car included my phone number… nothing!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great overall experience! No pressure environment matched with professional, top of the line customer service. Ramsey went above and beyond what a typical car salesman would do for customer satisfaction. I will be a repeat customer.

Great overall experience! No pressure environment matched with professional, top of the line customer service. Ramsey went above and beyond what a typical car salesman would do for customer satisfaction. I will be a repeat customer.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A car, listed on their website, was sold prior to my visit last Saturday (27AUG). The car is still listed on their site as of 02SEP. Multiple requests for availability and price quotes via the website inventory have been met with silence. I feel there is a bait and switch going on here. Lower priced vehicles in inventory are "gone". Ramsey talks a good story, but does not deliver.

A car, listed on their website, was sold prior to my visit last Saturday (27AUG). The car is still listed on their site as of 02SEP. Multiple requests for availability and price quotes via the website inventory have been met with silence. I feel there is a bait and switch going on here. Lower priced vehicles in inventory are "gone". Ramsey talks a good story, but does not deliver.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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This is a dealership to visit. They have great cars at fair prices. Their customer service is outstanding and their respect to their clients is unmatched

This is a dealership to visit. They have great cars at fair prices. Their customer service is outstanding and their respect to their clients is unmatched

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nice experience, great selection of cars and outstanding customer ownership. They make you feel at home right away, and work with you. Their prices are reasonable, and they make sure to take the time to explain the car of interest. I highly recommend Catoctin Automotive Group for your next purchase

Nice experience, great selection of cars and outstanding customer ownership. They make you feel at home right away, and work with you. Their prices are reasonable, and they make sure to take the time to explain the car of interest. I highly recommend Catoctin Automotive Group for your next purchase

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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What an experience. Best dealership I ever dealt with. Friendly environment and exquisite choice of cars. The facilities are great, and the staff is very friendly.

What an experience. Best dealership I ever dealt with. Friendly environment and exquisite choice of cars. The facilities are great, and the staff is very friendly.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Look no more. If they don't have the car you want, they will commit to get it in a record time. They are very pleasant to work with, straightforward and honest

Look no more. If they don't have the car you want, they will commit to get it in a record time. They are very pleasant to work with, straightforward and honest

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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What a great group of people (handsome too). From the minute we walked in, we were treated with the highest respect. The facilities are awesome, and the selection of cars is unique. They carry cars from few thousand dollars to a top of the line New Bentley. The buying process was very easy and pleasant. They took the time to explain every car we were interested in, and we never felt any pressure throughout the entire process. My husband was really impressed, as they were extremely knowledgeable and super nice

What a great group of people (handsome too). From the minute we walked in, we were treated with the highest respect. The facilities are awesome, and the selection of cars is unique. They carry cars from few thousand dollars to a top of the line New Bentley. The buying process was very easy and pleasant. They took the time to explain every car we were interested in, and we never felt any pressure throughout the entire process. My husband was really impressed, as they were extremely knowledgeable and super nice

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great dealership, friendly owners. They really work with you

Great dealership, friendly owners. They really work with you

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Just bought a beautiful car from Ramsey they were So helpful and knowledgeable about the car made they made this buying experience a wonderful experience definitely check them out.steve b

Just bought a beautiful car from Ramsey they were So helpful and knowledgeable about the car made they made this buying experience a wonderful experience definitely check them out.steve b

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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See all 14 reviews