Reviews
excellent experience buying car.
excellent experience buying car. No hassle ans salesmen, Andrew, was great. very good with details and very helpful with all our questions.
excellent experience buying car.
excellent experience buying car. No hassle ans salesmen, Andrew, was great. very good with details and very helpful with all our questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good prices and friendly knowledgeable staff .
Good prices and friendly knowledgeable staff . Vehicle was used but in exceptional condition. Would definitely recommend
Good prices and friendly knowledgeable staff .
Good prices and friendly knowledgeable staff . Vehicle was used but in exceptional condition. Would definitely recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience from start to finish.
Great experience from start to finish. No pressure or negotiating. Quick, easy and straightforward process! Matt was very friendly, knowledgeable and professional. I have already recommended Matt and Carshop to friends and family.
Great experience from start to finish.
Great experience from start to finish. No pressure or negotiating. Quick, easy and straightforward process! Matt was very friendly, knowledgeable and professional. I have already recommended Matt and Carshop to friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the recommendation. Our team at CarShop - Cranberry is happy to have provided a smooth experience for you.
Deceptive sales practice, we were told our vehicle had
Deceptive sales practice, we were told our vehicle had minor accident on car fax and would not be sold at dealership but sent directly to the auction. A week later it is for sale on their lot with 5950 markup. Blatantly lied to by Matt the salesman! Low ball trade in.
Deceptive sales practice, we were told our vehicle had
Deceptive sales practice, we were told our vehicle had minor accident on car fax and would not be sold at dealership but sent directly to the auction. A week later it is for sale on their lot with 5950 markup. Blatantly lied to by Matt the salesman! Low ball trade in.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello , At CarShop - Cranberry, your feedback is of utmost importance to us. We would like to discuss your recent car-buying experience with our Sales Team regarding the customer service you encountered and the valuation of your trade-in. If you would like to discuss further, please email our General Sales Manager, Mike Deems, at mdeems@carshop.com with your preferred contact details at your earliest convenience. Thank you.
Text or email me to discuss.
Easy to deal with , from the online website , calling and
Easy to deal with , from the online website , calling and setting up a test drive. When I arrived I was greeted by Jim , he got me to my test drive quickly , was thorough with the information and we got approval. He set up the transfer and kept me up to date with when it arrived , the signing process was very quick , I was done within a half hour with everything and on the road.
Easy to deal with , from the online website , calling and
Easy to deal with , from the online website , calling and setting up a test drive. When I arrived I was greeted by Jim , he got me to my test drive quickly , was thorough with the information and we got approval. He set up the transfer and kept me up to date with when it arrived , the signing process was very quick , I was done within a half hour with everything and on the road.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience. We're glad to hear our team made the process smooth for you at CarShop - Cranberry. Enjoy your new ride!
Car was not clean when first presented.
Car was not clean when first presented. Jim Snow stepped and had it standing tall and filled with fuel when I returned to take delivery.
Car was not clean when first presented.
Car was not clean when first presented. Jim Snow stepped and had it standing tall and filled with fuel when I returned to take delivery.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with CarShop - Cranberry. Our team always strives to deliver exceptional service, and we're pleased to hear they assisted you adequately.
Jim Snow was very helpful and a pleasure to deal with.
Jim Snow was very helpful and a pleasure to deal with. I will give my final review after the work on my car is finalized.
Jim Snow was very helpful and a pleasure to deal with.
Jim Snow was very helpful and a pleasure to deal with. I will give my final review after the work on my car is finalized.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear our team provided helpful service. We appreciate your patience and look forward to your final thoughts once the work is done.
Kayla is the most pleasant, efficient, professional and
Kayla is the most pleasant, efficient, professional and personable sales associate for which we've ever done business. Positive, direct, accountable and customer focussed. I highly recommend all future clients to consider CarShop and specifically Kayla as their primary point of contact. Furthermore, she'd be a GREAT mentor or trainee to new hires if supervision is looking for future leadership candidates. Well done Kayla! Loved the experience & love the car. All the best, Cliff & Mary
Kayla is the most pleasant, efficient, professional and
Kayla is the most pleasant, efficient, professional and personable sales associate for which we've ever done business. Positive, direct, accountable and customer focussed. I highly recommend all future clients to consider CarShop and specifically Kayla as their primary point of contact. Furthermore, she'd be a GREAT mentor or trainee to new hires if supervision is looking for future leadership candidates. Well done Kayla! Loved the experience & love the car. All the best, Cliff & Mary
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate the kind words about your experience at CarShop - Cranberry. We are pleased to know you enjoyed working with our team and love your new car. Wishing both of you all the best as well, Cliff & Mary!
Kayla was absolutely amazing to work with.
Kayla was absolutely amazing to work with. She was informative, fun, and made the whole process easy!! I referred a family member to CarShop, two days later to purchase a vehicle, and they agree that it is top notch.
Kayla was absolutely amazing to work with.
Kayla was absolutely amazing to work with. She was informative, fun, and made the whole process easy!! I referred a family member to CarShop, two days later to purchase a vehicle, and they agree that it is top notch.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so pleased our team made your experience enjoyable and easy. Thank you for recommending CarShop - Cranberry to your family. Wishing them well with their new vehicle!
Matt Dalton was the best!
Matt Dalton was the best! He was easy to deal with and made the process so efficient. Thanks for helping my husband find his new Truck!
Matt Dalton was the best!
Matt Dalton was the best! He was easy to deal with and made the process so efficient. Thanks for helping my husband find his new Truck!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're pleased to know our team made the process seamless for you. Thank you for choosing CarShop - Cranberry.