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CarShop Cranberry

(530 reviews)
Visit CarShop Cranberry
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2026 consumer dealer award
View 6 awards
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award
(888) 910-3573 (888) 910-3573

Reviews

(530 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarShop Cranberry from DealerRater.

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Kayla was very helpful and walked us thru multiple

Kayla was very helpful and walked us thru multiple vehicle options until we got to the one that was right.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We're glad our team could assist you in finding the right vehicle. We appreciate your feedback and support of CarShop - Cranberry.

Service is excellent, Easy to get appointments.

Service is excellent, Easy to get appointments.service manager very helpful.issues resolved very quickly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing our service and the ease of scheduling. We appreciate your feedback about our team at CarShop - Cranberry.

Everything was good.

Everything was good. One thing that I feel could have been better is to explain the roadside assistance and extended warranty better. Hopefully neither will be needed. but the car has a manufacturer warranty and I bought the extended warranty and don’t know who to call or where to go if needed. Other than that fully satisfied

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We understand the importance of clear information about roadside assistance and extended warranties. If you have any questions, please feel free to reach out to CarShop - Cranberry.

Swift easy process.

Swift easy process. Our salesperson was absolutely amazing! Never felt rushed or pressured. I will highly recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with CarShop - Cranberry. We're glad the process was smooth and our team made you feel comfortable. Your recommendation means a lot to us.

Staff is very helpful and caring.

Staff is very helpful and caring. They offer the best amount on your trade. It’s literally the easiest I’ve ever bought a car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We’re glad our team could assist you smoothly with your trade and purchase. Your feedback is appreciated by everyone at CarShop - Cranberry.

Very friendly staff very efficient, helpful, and

Very friendly staff very efficient, helpful, and knowledgeable. Would definitely recommend to anyone looking for a car.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending CarShop - Cranberry. We appreciate your kind words about our team.

As easy as buying a vehicle could be.

As easy as buying a vehicle could be. Kayla, Matt, and Maddy were fantastic and helped the entire process go as smoothly as possible.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We're glad the process went smoothly. We appreciate your comments about our team at CarShop - Cranberry.

Ryan kept the lines of communication going throughout the

Ryan kept the lines of communication going throughout the process. The day that I took my test drives, he was very helpful - not only with getting g different vehicles ready to test, but also with helping me to think through the options and get to a decision on what I ultimately wanted. Even when we had to do a bit of a scramble during the paperwork process to make a change, Ryan stayed cool and kept things moving along as if there was no issue. A very positive experience!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with our team at CarShop - Cranberry. We appreciate your detailed feedback about the test drives and paperwork process. Your positive experience is valued.

Kayla was wonderful throughout the entire process, she

Kayla was wonderful throughout the entire process, she researched a vehicle and scheduled an appointment for a different one when I changed my mind. Everything went smoothly from the test drive to the purchase. We have shopped thru car shop before and this was our second time buying a car from them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with CarShop - Cranberry. We're glad to hear the process went smoothly and that you returned for a second purchase. We appreciate your continued trust.

Matt and Maddy were very nice.

Matt and Maddy were very nice. People explained everything easy to work with. good job.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback. We're glad our team made the process easy for you. We appreciate your support of CarShop - Cranberry.