Reviews
Best experience! My 5th purchase from CarShop. I love...
Best experience! My 5th purchase from CarShop. I love this place! Wonderful people and amazing service. I will never buy a car from anywhere else. Carshop is the best place to buy a car. Great selection of cars at the best prices.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your fifth purchase from us! Our Sales and Service Teams appreciate your business and will always be here to provide you with any help you need. CarShop - Cranberry welcomes you back!
Blatant lies to get u 2 buy!
Good until I discovered I was lied to twice. Very deceptive business dealings & they make it clear 2 you tht the deal getting done is paramount to ALL, Even buyer.
- Customer service 2.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Rob, Thank you for bringing this to our attention and sharing this feedback about your experience with our team. CarShop - Cranberry always wants to provide excellent customer care and we would like to address this with you. Could you please contact our General Manager, Nate Hutchinson, at nhutchinson@carshop.com? Thank you.
Best experience ever!!!! Klayton E. Was the best guy i...
Best experience ever!!!! Klayton E. Was the best guy i could have ever asked for to help me get my next car!! He heard my my needs and did everything he could to get me my next perfect car. The quality of service from Klayton and the quality of my new Ford Fusion is what will make me tell everyone to get there next car at CarShop. Thank you Klayton E. for my beautiful car :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are delighted to know that you had a good car-buying experience with us at CarShop - Cranberry. Our Sales Team is always here to help, and we hope that you will continue to choose us as your dealership.
Buy all your cars from Matt D. Great guy, very helpful....
Buy all your cars from Matt D. Great guy, very helpful. The dealership has a good selection too
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback! It is great to know that our Sales Team at CarShop - Cranberry was helpful, and we hope to see you again in the near future!
Truck went I’m for the first oil change. Very courteous...
Truck went I’m for the first oil change. Very courteous at the service desk. Promised it would be done in an hour. It was completed in that time frame. Courtesy at checkout. The service tech left a message if anything else needed to contact him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Cherry, Thank you for the positive feedback! We are delighted to know that you had a good service experience with us at CarShop - Cranberry and to know that our team was able to help you with your first oil change. We hope that you will continue to visit us!
Allison was wonderful. Down to earth, helpful,...
Allison was wonderful. Down to earth, helpful, informative, not pushy. I had loads of questions and concerns about details and she delivered on every one. I got a great, difficult to find vehicle for an unbelievable price. I'm very satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for visiting CarShop - Cranberry! We are happy to know that our team provided you with such a helpful and informative experience. Congratulations on your new vehicle and we hope to work with you again!
Randy and Andrew were very helpful, as always! They kept...
Randy and Andrew were very helpful, as always! They kept me informed about my vehicle repair, and expected cost! I highly recommend this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing CarShop - Cranberry, Doris! We are happy to know that our Service Team provided you with an informative and helpful repair experience. We hope to work with you again in the future!
I couldn’t be happier with my purchase! Late night I was...
I couldn’t be happier with my purchase! Late night I was browsing on the CarShop website and made an inquiry and Matt got back to me the following morning. He came in on his day off to meet me and wow!, excellent customer service and I loved that there wasn’t any pressure. Gave me and excellent price on my trade and I drove away with an awesome car that I couldn’t he happier with. 😊
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive review and rating! We are delighted to know that you had a good experience with our Sales Team at CarShop - Cranberry, and we hope that you will enjoy your new car!
Extremely helpful, Friendly, pleasant to work with. They...
Extremely helpful, Friendly, pleasant to work with. They took very good care of me and did everything I asked of them. Great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nicklas, We are happy to learn of your pleasant and friendly experience with our team at CarShop - Cranberry! We hope you will contact our Sales or Service Departments for any future automotive assistance.
I purchased my Subaru last week. The sales man Parrish...
I purchased my Subaru last week. The sales man Parrish was very knowledgeable. The trade in allowance on my truck was quite fair. Warranty options were explained in a language the I could understand. The registration and sales paperwork was timely. I was in and on my way within an hour. Will be shopping Carshop and Parrish again in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback! We are delighted to know that you had a good car-buying experience with us at CarShop - Cranberry, and we hope that you will continue to visit us!