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CarShop Chester Springs

(807 reviews)
Visit CarShop Chester Springs
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2019 consumer dealer award
(866) 505-0293 (866) 505-0293

Reviews

(807 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarShop Chester Springs from DealerRater.

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Awesome service as always!

Awesome service as always! Won't send my vehicle anywhere else! Thank you to the Carshop staff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and continued trust in our team.

The customer service was great.

The customer service was great. My salesperson Billy was extremely helpful and knowledgeable and made the process go smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad to hear our team made your experience smooth and helpful. Thanks for choosing CarShop - Chester Springs.

Matt Cavara and Jeff Reifsnyder were both very welcoming,

Matt Cavara and Jeff Reifsnyder were both very welcoming, friendly, and helpful. I would recommend either to anyone interested in looking for a car whether they are a newcomer to the car shopping process like I was or an experienced buyer. I trusted both completely and would trust them again in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending our team at CarShop - Chester Springs. We appreciate your trust and are glad to hear about the positive experience.

Jeff Reifsnyder surpassed my expectations.

Jeff Reifsnyder surpassed my expectations. Answered all my Questions, great follow up and explained everything in Detail. It couldn't have been better. G. Heiland

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback, G. Heiland. We're pleased to hear you had a great experience with our team at CarShop - Chester Springs. Let us know if there's anything more is needed from us in the future!

Natalie Rattner was our sales person.

Natalie Rattner was our sales person. I highly recommend asking for her. She very knowledgeable about her inventory. We had a budget and she did an awesome job of finding us a great car at a great price within our budget. She was not pushy & very thorough. Thank you Natalie.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words and recommendation! We're glad our team could help you find the perfect car within your budget. Wishing you great experiences with your new vehicle from CarShop - Chester Springs.

Andrew was amazing!

Andrew was amazing! Everything went quickly and smoothly. He is quick to return phone calls and communication excellent. All team members work well together and make it a very pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words about our team at CarShop - Chester Springs. We appreciate your feedback and wish you well.

Nick Mattingly was a quality representative who was

Nick Mattingly was a quality representative who was attentive to my needs and helped me find the right vehicle for my needs and price range. He went over and above.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you had a great experience with our team at CarShop - Chester Springs. Enjoy your new vehicle!

Nick Mattinly was awesome.

Nick Mattinly was awesome. Easy to talk to and he explained everything . Made sure I understood everything I signed . Helped with a small cosmetic repair that we didn’t see .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad our team could assist you so effectively and explain everything clearly. We hope the repair process was smooth for you. Thank you for sharing your feedback about CarShop - Chester Springs.

Nick Mattingly greeted us at the door and ushered us the

Nick Mattingly greeted us at the door and ushered us the the process in a no-pressure way. He took his time and allowed us to take ours. All in all, it was an easy and smooth process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your experience! We're glad the process was smooth and easy at CarShop - Chester Springs.

I recently had the pleasure of working with Kerry during

I recently had the pleasure of working with Kerry during my car purchase, and I cannot say enough good things about him. Kerry's dedication, knowledge, and genuine passion for helping his customers were evident from our first interaction. He made what can often be a stressful process smooth and enjoyable. Kerry listened to my needs and preferences, and he went above and beyond to ensure I found the perfect vehicle. His friendly and professional demeanor made the experience exceptional. Thank you, Kerry, for your outstanding service and for making my car-buying experience truly memorable. You are exceptional!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for sharing your experience at CarShop - Chester Springs. We're glad our team made your car-buying process enjoyable and stress-free.