Reviews
Highly recommend this dealership. Had the vehicle I wanted. Dwight greeted me promptly. Went for a drive and completed the paperwork in less than 2 hours including a trade-in priced higher than I expected. No hassle, no going back & forth with additional managers. It was a different vide and atmosphere with this dealership. I give high marks to them and especially Dwight Escarment (the sales representative I worked with.
Highly recommend this dealership. Had the vehicle I wanted. Dwight greeted me promptly. Went for a drive and completed the paperwork in less than 2 hours including a trade-in priced higher than I expected. No hassle, no going back & forth with additional managers. It was a different vide and atmosphere with this dealership. I give high marks to them and especially Dwight Escarment (the sales representative I worked with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We’re glad the purchase of your used Nissan Rogue felt hassle-free and efficient. Hearing that Dwight greeted you promptly and that your trade-in was valued higher than expected means a lot to our team. Thank you for recommending us so highly.
Bright, knowledgeable, friendly staff. Great selection of popular vehicles. Bayleigh did a nice job of making my daughter comfortable with such a big decision.
Bright, knowledgeable, friendly staff. Great selection of popular vehicles. Bayleigh did a nice job of making my daughter comfortable with such a big decision.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for highlighting our friendly team and wide selection. We’re delighted Bayleigh could help your daughter feel at ease with such an important choice. Enjoy your Mustang, and we look forward to supporting you with any future Ford needs.
I had a very positive experience with Orlando Preowned. The only thing will say is that my vehicle was sold to me with the tire pressure light on and it was told to me that within the 3,000mi/3month anything would be repaired by them. I let them know immediately and they told me the repair would be on me because that only covered the engine and transmission. Not a huge deal but still cost me more money and an empty promise. Otherwise a great vehicle.
I had a very positive experience with Orlando Preowned. The only thing will say is that my vehicle was sold to me with the tire pressure light on and it was told to me that within the 3,000mi/3month anything would be repaired by them. I let them know immediately and they told me the repair would be on me because that only covered the engine and transmission. Not a huge deal but still cost me more money and an empty promise. Otherwise a great vehicle.
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- 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.
Salesman did great job. After both parties agreed on the purchasing price, they said the car will be deep cleaned. After every paperwork done, cleaning crew didn't even start on my car so I asked manager that I don't have a time to wait since I have a appointment, forgot cleaning just fill up my gas tank. He agreed, sent other crew to fill up my car, but did come back almost twenty minutes so asked manager again to see what's going on. Then crew came back so I was able to move my stuff from my trade in then my wife noticed they were so many scratches on trunk and the hood which wasn't there before. I couldn't prove it since I didn't take pictures of it. I guess they get paid by the car they clean, He must get mad that I didn't let them. I hope they got fired fot what they have done I am not coming back who knows what they will do
Salesman did great job. After both parties agreed on the purchasing price, they said the car will be deep cleaned. After every paperwork done, cleaning crew didn't even start on my car so I asked manager that I don't have a time to wait since I have a appointment, forgot cleaning just fill up my gas tank. He agreed, sent other crew to fill up my car, but did come back almost twenty minutes so asked manager again to see what's going on. Then crew came back so I was able to move my stuff from my trade in then my wife noticed they were so many scratches on trunk and the hood which wasn't there before. I couldn't prove it since I didn't take pictures of it. I guess they get paid by the car they clean, He must get mad that I didn't let them. I hope they got fired fot what they have done I am not coming back who knows what they will do
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback. While I am glad to hear that our sales team did a great job assisting you with the purchase process, I sincerely apologize for the delay and the breakdown in communication regarding the detailing of your vehicle. We pride ourselves on delivering every car in pristine condition, and it is clear we missed the mark for you that day. Unfortunately, an unexpected staffing shortage in our cleaning department caused a significant backlog, and we clearly failed to manage your wait time effectively. We value your time and regret that you were forced to leave without the deep clean we promised. We would love the opportunity to make this right. Please contact us at your earliest convenience so we can schedule a full, complimentary deep cleaning and detail for your vehicle at a time that works best for your schedule. We appreciate your business and hope to provide you with the five-star experience you deserve during your next visit. Best regards, Leo Braz General Manager
Thank you for sharing your feedback with us. First, I want to sincerely apologize for the frustration you experienced during the delivery of your vehicle. It is clear that we missed the mark on both efficiency and the quality of care your car deserved. We take great pride in our delivery process, and what you described—the delays and, more importantly, the condition of the car after it was handled—is not the standard we hold for our team. I have shared your comments with our management and service departments to ensure this is addressed internally so it does not happen again. While I understand you did not take photos at the time, we would like the opportunity to make this right. I would be happy to have our lead technician or a professional detailer personally inspect those scratches to see if they can be corrected with a professional buffing and paint correction, at no cost to you. Please reach out to me directly at 407-495-6407 or [email protected] so we can discuss how to resolve this to your satisfaction. We value your business and hope to regain your trust. Best regards, Ismael Cerna General Sales Manager
I was very pleased with my service here. It was very straight forward and really felt like Jay had my families best interest at heart. Would highly recommend this location!
I was very pleased with my service here. It was very straight forward and really felt like Jay had my families best interest at heart. Would highly recommend this location!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience. We’re delighted Jay made the process straightforward and ensured your family’s needs were at the forefront. We appreciate your recommendation and look forward to assisting you again with your Hyundai.
Hatd working young men.and loves to get you the right deal great car shopping experience.
Hatd working young men.and loves to get you the right deal great car shopping experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience. We’re pleased our hard-working team helped you find the perfect Mercedes-Benz C-Class and made car shopping enjoyable.
Great experience working with this dealership. I would recommend them and definitely go back for future business.
Great experience working with this dealership. I would recommend them and definitely go back for future business.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience. It was a pleasure assisting you with your BMW 228 purchase. We appreciate your recommendation and hope to welcome you back soon.
The experience was fine. I had not purchased a car in 10 years. The experience was fine.
The experience was fine. I had not purchased a car in 10 years. The experience was fine.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback with us. Manuel, Kelile, and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Jay was awesome amazing he helped us out took his time nd alliwed us to research amd test everything on each car we wanted before we made a decision
Jay was awesome amazing he helped us out took his time nd alliwed us to research amd test everything on each car we wanted before we made a decision
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the 5-star rating! We are thrilled to hear that Jay provided such an 'awesome and amazing' experience for you. At Orlando Preowned, we believe our customers should have all the time and information they need to feel confident in their decision. We’re glad Jay was able to support your research and testing process every step of the way. Enjoy your new vehicle, and thank you for choosing us! Best Regard, Leo Braz General Manager
Everyone there were very polite , helpful and knowledgeable. Provided honest information about our purchase. Thanks.
Everyone there were very polite , helpful and knowledgeable. Provided honest information about our purchase. Thanks.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing that our team was helpful and honest throughout your purchase. Enjoy your used Hyundai Sonata and thanks for choosing us.