Reviews
Scott has exceeded my expectations everytime I have
Scott has exceeded my expectations everytime I have serviced my BMW. He is honest and caring about services needed. I would definitely recommend him. It was easy to schedule myself an appointment online and I was able to be seen sooner than expected. The wait was not long for my oil change and lounge was comfy with coffee, drinks and snacks.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Principal BMW consistently provides outstanding service.
Principal BMW consistently provides outstanding service. The staff is always professional, friendly, and welcoming. The atmosphere is clean, comfortable, and top-tier. Always a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kimberly, thank you for your kind review; we are happy to pass along your comments to the team here at Principle BMW of Corpus Christi! Please don't hesitate to reach out if there's anything additional we can do for you.
Nice facilities, excellent service on arrival to show
Nice facilities, excellent service on arrival to show room, sales person and management are professional, in and out fast not a drawn out experience ,this is my third purchase of BMW at Principle BMW.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer experience enjoyed all the information I
Great customer experience enjoyed all the information I was sent and informed by the service rep.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our Salesman Edward was very nice and knowledgeable.
Our Salesman Edward was very nice and knowledgeable. He answered all of our questions and help us decide on the best vehicle for our daughter.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing service.
Amazing service. Our advisors John and Scott always go above and beyond. This time was just a battery replacement. But Scott has caught to have things covered under warranty for us and really saved us. We love that they detail our 530i everytime it is in. Highly recommend them and BMW to everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They fast and reliable.
They fast and reliable. Always goes out of their way to make things happen. Love them!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experience here was truly exceptional, thanks to
My experience here was truly exceptional, thanks to Rivers Roy and Lupe Chapa. I dread the typical car-buying hassle, but they made it genuinely enjoyable. They have a high caliber of professionalism, incredibly attentive to my needs, answered all my questions thoroughly, and never once made me feel pressured. They expertise helped me make an informed decision, which allowed me to purchase the car of my desire. If you're looking for a low-pressure, high-value car-buying experience, ask them. Five stars from me with no question about it. Everyone I interacted with, from the front desk to the sales team to the finance department, was professional, friendly, and incredibly efficient. They clearly value their customers' time. Highly recommend their excellent service and great selection!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The worst repair shop I have ever been to.
The worst repair shop I have ever been to. My car has been there multiple times and they still haven?t finished it yet. They have no problem sending you on your way with hoses falling off and tire lugs loose and splash guards falling off after they worked on all that stuff. Find another place.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ruthlene Clark, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We will be reaching out shortly.
Service was well done for a recall.
Service was well done for a recall. I was given a loaner . Not much else to say about it. Friendly, as always.Would buy from there again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Stephen Striegel, thank you so much for the positive review! Thank you, and have a fantastic day!