Reviews
Hoon sold my wife a brand new Hyundai Palisade XRT Pro and what a great experience! Friendly, professional and knows his stuff about Hyundai. Highly recommend. We will be back for another!
Hoon sold my wife a brand new Hyundai Palisade XRT Pro and what a great experience! Friendly, professional and knows his stuff about Hyundai. Highly recommend. We will be back for another!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Very disappointing experience. Irwin Hyundai advertised a car price on the web, which we requested an online quote for. Shortly after our request, we received an email quote from Tyler that was better than the web advertised price and a note saying the price was valid for 24 hours. We drove three hours the next day from Massachusetts to the dealership to test drive and buy the car and they would not honor the quoted price. In addition, to that they low-balled the estimate on our trade in which was more than $3000 less than other dealers had estimated its value. Then when I presented them with the $3000 certificate over book value for our trade in that they gave me online for making an appointment, they again would not honor the certificate. Overall, I would not do business with a company that does not stand by their word. If they won't stand by their price quote, or other online promotions, it makes you wonder what else they won’t honor when they are dealing with you.
Very disappointing experience. Irwin Hyundai advertised a car price on the web, which we requested an online quote for. Shortly after our request, we received an email quote from Tyler that was better than the web advertised price and a note saying the price was valid for 24 hours. We drove three hours the next day from Massachusetts to the dealership to test drive and buy the car and they would not honor the quoted price. In addition, to that they low-balled the estimate on our trade in which was more than $3000 less than other dealers had estimated its value. Then when I presented them with the $3000 certificate over book value for our trade in that they gave me online for making an appointment, they again would not honor the certificate. Overall, I would not do business with a company that does not stand by their word. If they won't stand by their price quote, or other online promotions, it makes you wonder what else they won’t honor when they are dealing with you.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Very disappointing experience. Irwin Hyundai advertised a car price on the web, which we requested an online quote for. Shortly after our request, we received an email quote from Tyler that was better than the web advertised price and a note saying the price was valid for 24 hours. We drove three hours the next day from Massachusetts to the dealership to test drive and buy the car and they would not honor the quoted price. In addition, to that they low-balled the estimate on our trade in which was more than $3000 less than other dealers had estimated its value. Then when I presented them with the $3000 certificate over book value for our trade in that they gave me online for making an appointment, they again would not honor the certificate. Overall, I would not do business with a company that does not stand by their word. If they won't stand by their price quote, or other online promotions, it makes you wonder what else they won’t honor when they are dealing with you.
Very disappointing experience. Irwin Hyundai advertised a car price on the web, which we requested an online quote for. Shortly after our request, we received an email quote from Tyler that was better than the web advertised price and a note saying the price was valid for 24 hours. We drove three hours the next day from Massachusetts to the dealership to test drive and buy the car and they would not honor the quoted price. In addition, to that they low-balled the estimate on our trade in which was more than $3000 less than other dealers had estimated its value. Then when I presented them with the $3000 certificate over book value for our trade in that they gave me online for making an appointment, they again would not honor the certificate. Overall, I would not do business with a company that does not stand by their word. If they won't stand by their price quote, or other online promotions, it makes you wonder what else they won’t honor when they are dealing with you.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you so much for spending so much time with us and our choice of a new car and financing Shamus Constant. You have so much energy and enthusiasm for these cars and we truly appreciate your helping us.
Thank you so much for spending so much time with us and our choice of a new car and financing Shamus Constant. You have so much energy and enthusiasm for these cars and we truly appreciate your helping us.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I had Ashley as a sales rep, she really knows the cars and infotainment on so many vehicles, she has a great reputation and personality which will put you at ease. She knows how to sell a car without pressure Ask for Ashley and you won’t be disappointed Rob McWhinnie
I had Ashley as a sales rep, she really knows the cars and infotainment on so many vehicles, she has a great reputation and personality which will put you at ease. She knows how to sell a car without pressure Ask for Ashley and you won’t be disappointed Rob McWhinnie
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent service, kindness and professionalism Mr Nat Hoyt. Awesome job!
Thank you so much for your excellent service, kindness and professionalism Mr Nat Hoyt. Awesome job!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I'm going to cut straight to the chase: There's a fantastic reason why this is the best auto dealership in the state of New Hampshire....thier service department and customer relations folks are simply head and shoulders above anyone or anyhow in the state. I've been around for more than 80 years and I know what I'm talking about!!!! I've dealt with car dealerships in four different states and the difference is absolutely clear. Irwin knoxs the all out of the park....especially their department... Those folks are fair, patient, easy to talk with, and sensible with their pricing. With all of this: very special thanks and recognition goes out to Ron Clark, service advisor, for the great special assistance he provided me during my most recent visit... Thank you, Ron. Doug Wilkinson, Wolfeboro, NH
I'm going to cut straight to the chase: There's a fantastic reason why this is the best auto dealership in the state of New Hampshire....thier service department and customer relations folks are simply head and shoulders above anyone or anyhow in the state. I've been around for more than 80 years and I know what I'm talking about!!!! I've dealt with car dealerships in four different states and the difference is absolutely clear. Irwin knoxs the all out of the park....especially their department... Those folks are fair, patient, easy to talk with, and sensible with their pricing. With all of this: very special thanks and recognition goes out to Ron Clark, service advisor, for the great special assistance he provided me during my most recent visit... Thank you, Ron. Doug Wilkinson, Wolfeboro, NH
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for a great experience and for the great service we received from Ashley P. She made the process quick and easy. Love the new vehicle (Santa Cruz) Great job Ashley!
Thank you for a great experience and for the great service we received from Ashley P. She made the process quick and easy. Love the new vehicle (Santa Cruz) Great job Ashley!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
we had a great time with our salesman, Hoon Sang, when we leased our Elantra SEL. He was very knowledgeable and extremely pleasant, not pushy at all. We will be back!!
we had a great time with our salesman, Hoon Sang, when we leased our Elantra SEL. He was very knowledgeable and extremely pleasant, not pushy at all. We will be back!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Had a very good experience Went smoothly and Hoon was pleased ,helpful without beeing pushy
Had a very good experience Went smoothly and Hoon was pleased ,helpful without beeing pushy
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car