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Crown Volvo Cars

(1,840 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–5:00pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–7:30pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2023 state dealer award
View 13 awards
2023 state dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (727) 335-3609 (727) 335-3609
Used (727) 335-3634 (727) 335-3634
Service (727) 335-3428 (727) 335-3428

Reviews

(1,840 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Volvo Cars from DealerRater.

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Brian Tessitore great service

Crown Volvo and especially service tech Brian Tessitore always makes sure all and only necessary repairs are made on my car. He provides friendly excellent customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued business. We're glad Brian was able to take care of your vehicle on you recent service visit. We look forward to working with you again. Regards Crown Volvo Cars

Great customer service

Mary was great at the time of my lease. She had also followed up several times post lease to make sure I was happy. She is a very customer service oriented person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Customer Service

Brian Tessitore, as always, came through for me to keep my classic 1994 Volvo 850 running great. He is always professional, personable, timely and does what it takes to take care of my treasure. Always goes the extra mile to take care of me as though I am the only customer. Great Job Brian!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great sales experience because of Mary Mattingly.

Mary and Derrick made the sales experience as pleasant as possible. Mary was very knowledgeable about the Volvo I purchased and explained all of the features and apps in detail. Derricks handling of the price negotiations with the finance manager made it less stressful than would normally be expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always receive OUTSTANDING service in the service department

Everyone is always kind and helpful. Brian Tessitore, especially, goes out of his way to accommodate my schedule and keep me informed. My most recent service was to replace an oxygen sensor. Brian did a lot of work to make sure I received the best price and schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Barbara we're so glad Brian is so accommodating to you and your schedule. It's great to know your oxygen sensor was fixed and at the best price! We appreciate your business and look forward to working with you again. Regards Crown Volvo Cars

Reminds me of the good old days of car shopping.

Mary Mattingly could not have been more wonderful. She beat other deals we had from a number of competitors by a mile. Ms. Mattingly truly was the most pleasant sales associate I've encountered in any field; let alone care sales. She even took the time to teach me every part of the car, inside and out. Even after the deal has been closed Ms. Mattingly continues to keep in contact and respond to any inquiries I relay. Ms. Mattingly truly made the car purchasing process pain free, enjoyable, and exciting again. My family will definitely be continued and future customers of Ms. Mattingly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Polite and friendly, service goes above & beyond

Crown Volvo always wash and vacuum my car when serviced, but when I came in for a service this time, the guy that does that job normally had a personal emergency (hope everything was okay!). But, no problem! Samantha in service did the vacuuming and commandeered someone to wash the car. They try hard to get everything right and go above and beyond.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued business with us. We're glad Samantha stepped up to the plate to get your service completed the way it should be. We'll bus sure to let him know you expressed concern for his situation. Regards Crown Volvo Cars

Excellent experience beginning to end

Mary Mattingly at Crown Volvo was incredibly helpful and accommodating throughout the whole car buying process. I would recommend this dealership to absolutely anyone in the county.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

On behalf of everyone here at Crown, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again. Regards, Crown Volvo Cars

Service

Had a wonderful experience , Samantha greeted me outside and mentioned me by name, which was very personalized. She came by and let me know how much time remained for the service and had all the paper work ready upon completion. Great experience with Samantha Scollo.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad you chose Crown as your service center. It's great to know Samantha treated you as a person and not just a number. We appreciate your business Steve, and look forward to working with you again in the future. Regards Crown Volvo Cars

Very satisfied!

I was very satisfied with the wonderful service I received from Colin Mcginn at Crown Volvo Cars. He was very professional and made sure he met my needs. Overall I would recommend anyone to use this dealership to purchase a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Juanita, we're glad Colin was able to provide such great service. We thank you for your 5 star review and future recommendations. Regards Crown Volvo Cars