Skip to main content

Meet Russ Nalbone

Russ Nalbone headshot
Parts Manager
(3 reviews)

Reviews

Charlie was instrumental in assisting with clear concise

Charlie was instrumental in assisting with clear concise thorough communication and interpersonal skills. Difficulties arose when communication was blurred and not comprehensive.i have had a strong relationship with Crown on the Jaguar side since 2011 with positivity and respect. Charlie diffused and handled the situation in a manner thst anyone could appreciate. Through his clear explanation of the issues and resolution.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are grateful for you leaving Charlie this exceptional review! We are thrilled to hear that Charlie took excellent care of you. We are pleased to know that he gave you clear concise thorough communication and interpersonal skills. Please drive safely and do not hesitate to let us know how we may be of further service to you.

My previous vehicle was totaled in a flash flood, The

My previous vehicle was totaled in a flash flood, The staff at Crown Volvo went above and beyond to help me with a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Providing stellar service is so important to us here at Crown Volvo Cars and we are glad that our teams efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that they went above and beyond for you. We wish you safe travels until we meet again. Congratulations on your new vehicle- behalf of the entire team!

Great service, quick and easy.

Great service, quick and easy. Brian really helped out getting me back on the road. Highly recommend Crown Volvo!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for leaving Brian this amazing review and recommendation! We are glad to hear that Brian took exceptional care of you and your automotive needs. We are happy to know that he made everything quick and easy for you. Please do not hesitate to let us know how we may be of further service to you.