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AutoSavvy Boise

(118 reviews)
Visit AutoSavvy Boise
Sales hours: 10:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday Closed
(385) 235-8387 (385) 235-8387

Reviews

(118 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoSavvy Boise from DealerRater.

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Pissed@autosource

This place is ridiculous! Beware of what you buy from them. They sell cars that are irreparable junk! Then they say the warranty won’t cover repairs and your stuck with the bill.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're sorry to hear about your experience. Could you give us some more information so that we can look into this further?

Auto Source of Boise, Idaho

Jordan was our salesman- he was knowledgeable, professional, and easy to work with. The buying process at AutoSource is straightforward and quite an improvement from the regular dealer haggling process. We Are happy with our purchase and recommend AutioSource to anyone wanting to get a good price on a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for leaving us a review, Lisa!

Great experience with awesome salesman

Loved the details on the website. Help from the minute we arrived on site was excellent. No pressure and great information from JD. Really appreciated his understanding of our needs during the process. Would definitely buy from him again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the review, Thane!

2nd time

This is our second purchase with the AutoSource team. We feel very comfortable here. All questions answered, absolutely no pressure. I recommend this firm to anyone shopping for a new car. Get ready to save a bunch of $$.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for leaving us a review!

Dream Car

The staff and owner were very helpful and honest. They helped us get the best deal for our car. They were able to work around our crazy requests. It was a positive experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for writing us a review!

Stand your ground

I knew what I wanted going in and they were still a little pushy trying to get me to do some extra coverage of insurance and things like that but when I stood my ground they backed off and it was a good experience. All in all I would recommend them again.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for leaving us a review! We're sorry we made you feel like you had to stand your ground with us. We're always trying to make the purchase process more comfortable for our customers and so we appreciate your honest feedback!

Simple and easy!!

Shawn and J.P. made everything easy and they were honest. Buy or don’t, here is the deal and all the facts.... thanks!! I would look here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for leaving us a review!

Will be back again and again

Amazing experience purchasing a car from AutoSource in Boise! The entire process was so smooth and simple! Dmitry Stott made the experience perfect, found us the right car, took care of financing at a killer rate, and even had the vehicle delivered! I would 10/10 recommend him and AutoSource, they just gained a life long customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the review, we will see you soon!

Awesome car buying experience

Shawn was the most real and down to earth guy! He was Thorough with everything that had to do with the vehicle. and the process was fast and painless. Most Definitely recommend this dealership to anyone looking to buy a new or used vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the review! We appreciate it!

Corporate Customer Service Nightmare

While the buying experience was great the repair process has been painful. I was promised to get an error fixed that I noticed during the test drive. I followed all of their steps to get it checked out. Once their chosen shop could not fix it and a dealer had to I contacted customer service again. They responded with “go ahead and take it to a dealer. My manager approved”. I dropped my car off at the dealer on September 3rd. Between the dealer and myself we probably call 20 times a day to customer service. I have actually talked to someone twice in the three and a half weeks that the car has been there. The dealer had sent over many many emails with documentation. Still nothing. I don’t live in the same town so I left the car for convenience thinking maybe 4 days max and I would get it back. Now that we are pushing a month I am going to get (still not fixed). Had I known I would have gone through this I never would have purchased. Honestly I would sell it back at a loss and start over with a different dealer, but I am backed into a corner. I will continue to wait and hopefully over the next year get approval and will take the car back to the dealer for repairs. I am not holding my breath.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are sorry to hear about your experience with our customer service team. Certainly, this is not what we want you to go through. Can you provide some contact information so that we can have someone from our store management reach out to you?