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Ricart Used Car Factory

(7,132 reviews)
Visit Ricart Used Car Factory
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 10:00am–8:00pm 8:00am–6:00pm
Tuesday 10:00am–8:00pm 8:00am–6:00pm
Wednesday 10:00am–8:00pm 8:00am–6:00pm
Thursday 10:00am–8:00pm 8:00am–6:00pm
Friday 10:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday 12:00pm–5:00pm Closed
2025 state dealer award
View 18 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2020 state dealer award 2017 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(614) 808-4184 (614) 808-4184

Reviews

(7,132 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ricart Used Car Factory from DealerRater.

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Fantastic saleswoman.

Lauren Conley went above and beyond to make a very difficult situation possible. She did such a amazing job and very fast might I add. If you need any kind of help she is the person to get in touch with at Ricart. I will buy ALL of my future vehicles from her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Exceptional Service

I had a great shopping experience with Dibian at Ricart . He was professional and knowledgeable he was able to answer all of my questions. I enjoyed the experience. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience

My experience purchasing my new vehicle was excellent.. My salesman Josuel Salcedo was a great help. He made sure I understood everything about my purchase and my vehicle. I would definitely recommend going to Ricart!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Taesha Coles is Amazing

We were in and out so quickly I was shocked. Taesha was an incredible help! She was extremely patient with us and helped us find exactly what we were looking for

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Awesome!!

Ben and Rick really helped me purchase a vehicle. I like my new car and recommend Ricart!!! Thanks for everything!!!!!! I appreciate it so much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Employees were very helpful

The employees ere all very nice and helpful and an overall great dealership. the process was quick and painless. A great place to by a new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experienced and Amazing service

Josue was Excellent. He is very patient and professional, He was always happy to listen to our question and concerns to get us the best car within our budget. Great personality and habla español.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

No BS

I drove 4 hours to purchase a new to me truck. Deshawn offered a no BS and worry free experience. He helped negotiate price with the management.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great experience

We had a great first car purchase experience thanks to Josuel Salcedo. He was very knowledgeable, friendly and patient. He took care of all our questions and concerns, and went above and beyond helping us out. I would highly recommend Josuel to family and friends. He is an awesome salesman. Very grateful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Awesome

I'm giving them a 5 star rating. I worked with Colton and Logan. They were very friendly, knowledgeable and helpful. They made my experience awesome. I had been to another dealership and they were very pushy, expensive and didn't care about the budget I wanted to stay in, but in fact tried to get me to spend way over my budget. Colton really took the time and effort to listen and understand what I wanted. He was very persistent at getting me into the car I really wanted. I'm very happy with my new car and I'm glad i got to have such a awesome salesman to help me get exactly what I wanted. Shout out to Colton...u my boy blue. Kristin with a C :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.