Reviews
WOW there dealin
Timely efficient courteous knowledgeable and professional ; would not go anywhere for the best deal at the best price best service for customer experience I trust ricart FORD
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
AWESOME
Great customer service. will definitely recommend Ryan to Friends. First time buyer and Ryan made the process smooth and easy. He deserves a pay increase ;)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your first time buying a car! It was our honor to have your business. We are so glad you loved working with Ryan :) If you ever need anything we will always be here. -Regan at Ricart
Wonderful service
I brought my grandpa in because his car died unexpectedly. Rick Johnson was helpful, patient, and fast. My grandpa and I both were very happy with our experience! I would reccomend Ricart to all my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service!
We had the BEST car buying experience thanks to Lorenzo. He listened to us and what we wanted and was able to get us exactly what we needed without going over our budget! He was great to work with! We will buy from him and ricart again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Took the time needed; not too pushy.
Came in to look at a Hyundai Santa Fe that was listed on-line - it had already sold by the time we got there. Brian was who we had arranged to meet - he was busy with another prospective buyer so Steve Holsinger took us all over the lot looking at all options available in my price range and mileage range. Finally settling on the Kia Sorento. My only complaint is that I should have known up front that there was only a replacement key available for this vehicle. No key fob. So, now I will have the added expense of getting one.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave The Ricart Used Car Factory a review. Congratulations on your new (used) Kia Sorento! We apologize for the lack of communication in regards to your extra key and we appreciate you letting us know so we can update our process to make sure this information is clear. If you ever need anything don't hesitate to reach out to Steve or Brian. Thank you! -Regan at Ricart
Awesome!
This was my first "new" car and I couldn't be happier. Steve made the process so simple and easy. Thanks for all your help and advice:)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your first new car! It was an honor to serve you during this memorable time in your life. If you ever need anything Steve the and entire team are here for you :) -Regan at Ricart
Friendly & Patient Sales Rep!
I really enjoyed my experience with John Thornton! Unlike many dealers who just want to give their sales pitch, John worked to build a good rapport with us by finding common ground in life in general, which made the experience so much more comfortable. John was a great help and extremely patient since I was unsure what I wanted to purchase. I explained that I had previously owned SUVs but was unsure if I should just stick with an SUV or purchase a sedan due to having children. John took his time answering questions and making some recommendations. I test drove several, and even though it was 20 degrees with blowing winds, John fetched each vehicle without hesitation and continued with his can do attitude! Thank You John for freezing for me! And I'm so happy with my new sedan!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Positive buying experience!
I haven't had a car payment in several years. I was leery of giving up my beloved Mercedez. Ms. Lee's patience went far in making the "goodbye" less painful.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Long process but smooth.
I hate the car buying experience/process. It should not take 5 hours to buy a 10,000 used car. That said, The salesman was fair and attentive. The atmosphere was pleasant. The tv's in the showroom are a nice touch. Just a really long, drawn out process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your patience in purchasing a used car! We appreciate your business and thank you for leaving us a review. -Regan at Ricart
Amazing
Josh Tolliver and the rest of the staff was amazing getting us into the car we wasn't even looking for. I was looking for a truck to up grade my older one. But instead I found a car that I feel in love with. Thank you so much for everything you all done for me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
