Reviews
Titan XD 15k mileage service
Very helpful staff. Get the service done in a timely manner for a reasonable price. Originally I agreed to have a tire rotation, but the mechanics said it was not necessary. They removed it from the bill and explained to me why it wasn't necessary and removed it from the bill.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Rude service desk person.
Recall & oil change. I had intentions of trying a new Rogue with all safety features. Service person was having a bad day. I was going to follow up on letter from Mr.Tewsbury.
- Customer service 2.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Mr Burgess- I am sorry to hear that your service experience was less than exceptional. If possible, I would like to discuss how we can improve our processes to make your next experience a better one. If you could please call me on my direct line at 508-809-9631 I would greatly appreciate it. I look forward to speaking with you. Thank you, Lee Oresman Service Director 508-809-9631 loresman@boch.com
Standard oil change.
My appointment was scheduled at 3pm and my car was pulled in and looked at on time. I was treated courteous and professionally. I had a small nail in my tire and it was removed without incident. Very happy with service visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Blane is the best.
We were too see a person named Tony. Upon entering the dealership we saw Blane! He has been with us thru our last 3 leases! He's the best@
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks EMETIVIER57 for your 5-star review! We're so happy to hear about your experience with us and we will certainly let Blane know as well. Congrats on your new car and we hope to see you again!
Leased a new car
I leased a Rouge Sport at the North Attleboro Massachusetts location. Jose was extremely helpful, he answered my texts to him when I had questions immediately. He was very thorough in making sure I understood how my vehicle works. I have only bought Hyundai’s the past 13 years, but with the WHOLE team at Nissan that I dealt with was very professional and I didn’t feel pressured to buy unlike other dealerships. So far so good with my expectations
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, HATCH1500 for your great review and positive feedback! It's a pleasure to hear about your experience with us and we will certainly let Jose know as well. Congratulations on your new car and we hope to have you back here again!
Was pretty much rushed into the sale
Sent email Monday explaining that I did not realize until after I signed the warranty that it was 2’,212.00 And I did not want that warranty. Waiting for response to see if I can cancel that contract which I can’t afford
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Easy and efficient
Thanks Elliott for all your help. Your attention and kindness were very appreciated. He understood the financial constraints and made the process easy and stress free.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Klydon for your 5-star rating and positive feedback! We're happy to hear about your experience with us and we will certainly let Elliott know as well. We look forward to having you back here with us again!
Good experience as usual
Well run dealership, service is always reliable, staff is friendly and professional. Work is done right the first time within the agreed upon price quote
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, KBMCGINNIS1 for your 5-star rating! We're glad to hear about your experience with us in our service department and we hope to see you again!
Muffled noise from fan
I brought my ‘15 Rogue in, due to a loud muffled noise I heard anytime I put on the heat or the defogger. The mechanics fixed the problem free of charge, due to a certain door not being fully closed when I had my filters changed out a few weeks back. Was in and out in less than an hour.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Routine Maintenance
Great customer service for a routine oil change, tire rotation, and replacing the engine and cabin air filters. The mechanics patched a rip in my new tire free of charge.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, KIGHT.LAUREN for your 5-star review! It's a pleasure to hear about your experience with us in our service department and we hope to see you again for your next service!